Subject: Warranty's escalations 18th Sept
From: Ashish Dabral <[email-masked]>
To: "Karen Teles Benitez, KRTB" <[email-masked]>
Cc: "Sara Aknooni, SRAK" <[email-masked]>, hnyr <[email-masked]>, Deeksha <[email-masked]>
Date: Fri, 18 Sep 2020 08:04:40 -0700 (MST)

Hi Karen, 

Here are the details for Warranty's escalations. 

Date 	Zendesk ticket number 	Replacement order number (if available) 	Country 	Missing information 
18-Sep-20 	100100 	SDE000022574 	Germany 	any est ship date? 
18-Sep-20 	100180 	SUS000019032 	USA 	any est ship date? 
18-Sep-20 	96737 	EXP000003937 	Russia 	any est ship date? 
18-Sep-20 	95472 	SDE000023433 	Germany 	any est ship date? 
18-Sep-20 	98953 	SDE000023145 	Germany 	any est ship date? 
18-Sep-20 	93243 	SAT000000437 	Austria 	any est ship date? 
18-Sep-20 	100274 	SDE000023477 	Germany 	any est ship date? 
18-Sep-20 	99831 	SUK000003708 	UK 	any est ship date? 
18-Sep-20 	97763 	SAU000000721 	Australia 	any est ship date? 
18-Sep-20 	96934 	SUK000003694 	UK 	any est ship date? 
18-Sep-20 	97506 	SUS000019201 	USA 	any est ship date? 
18-Sep-20 	96783 	SUK000003474 	USA 	Customer unresponsive. Not able to arrange a collection 
18-Sep-20 	99831 	SUK000003708 	UK 	any est ship date? 
18-Sep-20 	100180 	SUS000019032 	USA 	any est ship date? 
18-Sep-20 	96094 	SUS000017462 	USA 	est ship date was 9/15. Need tracking # 
18-Sep-20 	98454 		Brazil 	Customer did not receive the repalacement 
18-Sep-20 	100231 		Australia 	Customer did not receive the repalacement 
18-Sep-20 	100368 	SDE000023661 	Germany 	any est ship date? 
18-09-20 	95060 	SUS000018598 	Usa 	Customer did not received replacement yet 
18-09-20 	98790 	SDE000022478 	GERMANY 	Est. Shipping date 
18-09-20 	94969 	SAU000000706 	Australia 	Tracking # 
18-09-20 	91873 	SDE000017163 	GERMANY 	Tracking # 
18-09-20 	90504 	SUS000014980 	USA 	Est. shipping date for 508353 SC 130 USB-C 4 pcs 0.00 0.00 Single-sided HS, USB-C 
18-09-20 	95891 	SDE000019737 	GERMANY 	Est. Shipping date 
18-09-20 	101204 	SUK000003764 	uk 	customer received wrong replacement. He received GSX 300 instead of GSP 300 

Regards, 
Ashish Dabral