Subject: Ticket re-opened - [#3955] Inspire - issues with resetting their password for App access
From: Les Mills International <[email-masked]>
To: [email-masked]
Date: Fri, 18 Sep 2020 11:07:10 +0000

Hi Pritish Nandi,  Ticket “#3955 – Inspire - issues with resetting their password for App access” has been reopened, please visit https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3955 to view the ticket.  Ticket comment   hello Can you please send another reset email. It might be that the token expired Thank you Hania  >  
   On 18 Sep 2020, at 14:47, Les Mills International <[email-masked]> wrote: >  > Hi Lauren, > ​ > Thank you for contacting us. We are sorry about the issue logging into the Les Mills virtual app. >  > I have submitted a password reset request. The club will receive an email with a link to reset the password to [email-masked]. I also suggest checking the junk mail section. >  > To enter the App, Club must use their username: [email-masked]. Internet connection is required for successful login to the App. >  > Please let us know if the Club still hasn't received the password reset email. > ​ > Best Regards, > Olesia > Customer Services > Les Mills Virtual App >  > Ticket: https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3955 > On Fri, 18 Sep at 10:56 PM , Lauren Downey <[email-masked]> wrote: > Good afternoon.  >  > Inspire fitness are struggling to log into their app. It is not allowing them to reset the password and we are unable to change it from our system.  >  > Are you able to help at all.  >  > Here are the clubs login details:  >  >  >  >  >  > Get Outlook for Android > 3955:859387