Subject: Tech Support Candidate - G Dhanodhar Rao
From: G Dhanodhar Rao <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 18 Sep 2020 02:25:12 -0400

| | Tech Support Test

Name | G Dhanodhar Rao
E-mail | [email-masked]
Phone Number | (91) 6299422731
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | new delhi
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | vinayak comreserve pvt ltd | technical support | working | 25000
Previous Employer 1 | star infotech | technical support | 2018 | 15000
Previous Employer 2 | na | na | na | na

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

first i have check it network cable in connect to my properly then i check swhitch and router.
again i check the error n resolve it

Please list the steps to connect a Bluetooth speaker to your mobile phone. | on bluetooth in my mobile and long press the bluetoth butttonninspeaker then search device name in mobile and connect it.
What according to you makes you a good candidate for customer service or technical support job? | i resolve the any kind of problem
On a scale of 1 - 5 please rate your fluency in spoken English | 2

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