Subject: FW: Zendesk macro change
From: Deeksha Dadu <[email-masked]>
To: Ashish Dabral <[email-masked]>
Date: Thu, 17 Sep 2020 09:21:31 +0000

Hello Deeksha,

Could you please have this Zendesk macro change implemented.

The change is for the “Gaming::Gaming RMA::Contact Customer Service” macro only, no changes needed for the corresponding Enterprise macro.

For these countries in the list below, change the recipient of the side conversation email to [email-masked]<mailto:[email-masked]> instead of the current [email-masked]<mailto:[email-masked]> .

Region
Country
Customer Service Email
AMER
Argentina
[email-masked]<mailto:[email-masked]>
AMER
Chile
[email-masked]<mailto:[email-masked]>
AMER
Colombia
[email-masked]<mailto:[email-masked]>
AMER
Costa Rica
[email-masked]<mailto:[email-masked]>
AMER
Guatemala
[email-masked]<mailto:[email-masked]>
AMER
Mexico
[email-masked]<mailto:[email-masked]>
AMER
Nicaragua
[email-masked]<mailto:[email-masked]>
AMER
Panama
[email-masked]<mailto:[email-masked]>
AMER
Peru
[email-masked]<mailto:[email-masked]>
AMER
Venezuela
[email-masked]<mailto:[email-masked]>