Subject: Tech Support Candidate - Ranjana Kumari
From: Ranjana Kumari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 17 Sep 2020 03:26:28 -0400

| | Tech Support Test

Name | Ranjana Kumari
E-mail | [email-masked]
Phone Number | (91) 8252307941
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Greater Noida
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Vivo Mobile Ind Private limited | System engineer | 7/03/2020 | 23500
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will close all programs on the window and then  try to open it , if still i wont able to open it then i will clear all browsing history.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | OPEN THE BLUETOOTH OF PHONE-> OPEN THE BLUETOOTH OF SPEAKER-> GO TO SETTINGS AND THEN PAIR THE SPEAKER WITH PHONE AND THEN PHONE WILL BE CONNECTED
What according to you makes you a good candidate for customer service or technical support job? | I have worked as a system administrator in Vivo Mobile Ind Private limited
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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