Subject: Tech Support Candidate - AMRJEET Kumar
From: AMRJEET Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 16 Sep 2020 11:48:28 -0400

| | Tech Support Test

Name | AMRJEET Kumar
E-mail | [email-masked]
Phone Number | (+91) 9310189462
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Imt manesar
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP
Server

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | MMDL | System analysis | Continue | 1875 rs
Previous Employer 1 | Country inn sweets by radisson | Network admin | 15 march | 1486 rs
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First thing I asked about error which error you have...... after that provide him troubleshooting steps...

Thanks

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Steps
1. Power on bluetooth speaker
2.inside of mobile also bluetooth on
3. Search device name inside of  mobile
4. Paired the device name to mobile
......now it's connected

What according to you makes you a good candidate for customer service or technical support job? | Technical support because I have technical skills and experience in the same field....
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |