Subject: New Reply Received -
From: Les Mills International <[email-masked]>
To: [email-masked]
Date: Wed, 16 Sep 2020 14:05:50 +0000

Hi Pritish Nandi,  The customer has responded to the ticket.    Ticket comment <div>
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<div style="direction: ltr">Thank U Olesia :)<span id="ms-outlook-ios-cursor"></span>
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<div>From: Les Mills International &lt;[email-masked]&gt;<br>
<b>Sent:</b> Wednesday, September 16, 2020 3:43:41 PM<br>
<b>To:</b> Adam Gripenblom &lt;[email-masked]&gt;<br>
<b>Cc:</b> Charlotte Jansen &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#3945]
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<div dir="ltr">Hi Adam,</div>
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<div dir="ltr">Thank you for reaching out to us today.</div>
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<div dir="ltr">We have checked our backend data and we can see that the United Mix releases were successfully downloaded to this account on August 17-19. And yes, in Scheduler it will be the number 1 release for each program.</div>
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<div dir="ltr">I hope the above is answering your question. We will keep this ticket open for another 48 hours if you have any further questions.</div>
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<div dir="ltr">​Best regards,<br>
Olesia<br>
Customer Services<br>
Les Mills Virtual App<br>
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Ticket: <a href="https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3945" rel="noreferrer">
https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3945</a>
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<blockquote class="x_freshdesk_quote">On Thu, 17 Sep at 1:08 AM <span class="x_separator">
, Adam Gripenblom &lt;[email-masked]&gt; wrote:
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<div class="x_MsoNormal"><span lang="EN-GB" style='font-size:12.0pt; font-family:"Calibri Light",sans-serif'>Hi guys,
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Could you help me out and see if the upload of the United Mix has gone through. They say it has not. When I accessed the schedular I could schedule for example Virtual BB 1.</span></div>
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<div class="x_MsoNormal"><span lang="en-SE" style='font-size:12.0pt; font-family:"Calibri Light",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span></div>
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Cheers Ads</span><span lang="SV" style='font-size:12.0pt; font-family:"Calibri Light",sans-serif'></span>
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<b><span lang="SV" style='font-size:8.0pt; font-family:"Calibri Light",sans-serif; color:black'>Adam Gripenblom
</span></b><span lang="SV" style='font-size:8.0pt; font-family:"Calibri Light",sans-serif; color:black'>| </span><span lang="EN-GB" style='font-size:8.0pt; font-family:"Calibri Light",sans-serif; color:#7F7F7F'><a href="mailto:[email-masked]" rel="noreferrer"><span lang="SV" style="color:blue">[email-masked]</span></a></span><span lang="SV" style='font-size:8.0pt; font-family:"Calibri Light",sans-serif; color:#7F7F7F'>
 | </span><span lang="SV" style='font-size:8.0pt; font-family:"Calibri Light",sans-serif; color:#7F7F7F'>+46 (8) 556 096 90</span><span lang="SV" style='font-size:8.0pt; font-family:"Calibri Light",sans-serif; color:black'></span>
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<span lang="EN-GB" style='font-size:8.0pt; font-family:"Calibri Light",sans-serif; color:#7F7F7F'>Communication Manager | Les Mills Nordic AB |
</span><span lang="en-SE" style='font-size:8.0pt; font-family:"Calibri Light",sans-serif; color:#222222; background:white'>Birger Jarlsgatan 57A, 113 56 Stockholm</span><span lang="en-SE" style="color:#222222; background:white"></span>
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<span lang="en-SE"><a href="https://www.lesmills.com/united/" rel="noreferrer"><span lang="EN-US" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:black; text-decoration:none'><img width="624" height="156" id="x_Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYwNzM5ODMzOTksImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ.sZ5mnzyg-wTip0iLb-6XlzSJNOZHfoBJ8fUGmf6lQnA" style="width:6.5in; height:1.625in"></span></a></span><span lang="EN-US" style='font-size:7.5pt; font-family:"Arial",sans-serif; color:black'></span>
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</blockquote></div>  https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3945