Subject: Tech Support Candidate - Momin Mustafa
From: Momin Mustafa <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 16 Sep 2020 05:03:10 -0400

| | Tech Support Test

Name | Momin Mustafa
E-mail | [email-masked]
Phone Number | (91) 9971247524
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Sarai kale khan
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Troubleshooting

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Medical and health (Family Dental Clinic) | Computer Operator | present | 16000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Suddenly screen off the system .
Software Installation
Antivirus installation
Motherboard problem
Internet problem etc.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Swipe down from top of screen.
Touch and hold Bluetooth
Tap pair new device
Tap the name of Bluetooth device you want to pair with your device

What according to you makes you a good candidate for customer service or technical support job? | According to me technical support is make me sharp and increase my knowledge.i accept new challenges .when face new task its makes me good candidate fo this job
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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