Subject: Tech Support Candidate - Ritendra Kumar Ritendra
From: Ritendra Kumar Ritendra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 16 Sep 2020 04:57:23 -0400

| | Tech Support Test

Name | Ritendra Kumar Ritendra
E-mail | [email-masked]
Phone Number | (091+) 7409920745
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Ashok Nagar
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Associated computer aids pvt ltd | Senior executive engineer | May1st,2020 | 18000
Previous Employer 1 | Devine touch solution | Desktop support engineer | Dec12,2018 | 10000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I check chrome settings and after I check this website other browser,again problem so I check backend and give permission. Again same problem so I think website problem
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Bluetooth on,Scane new device,click device name, Bluetooth device pair...and device connected
What according to you makes you a good candidate for customer service or technical support job? | Communication and technicaly
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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