Subject: Tech Support Candidate - Kishan Mishra
From: Kishan Mishra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 16 Sep 2020 04:49:58 -0400

| | Tech Support Test

Name | Kishan Mishra
E-mail | [email-masked]
Phone Number | (283203) 8143922525
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Firozabad, Uttarpradesh
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
CCNA

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Mahindra KEK | Optical fibre engineer | April 2020 | 28000
Previous Employer 1 | Shri Gajanan enterprises | Optical fibre engineer | Dec 2018 | 22000
Previous Employer 2 | NIPL | optical fibre engineer | Aug 2016 | 20000

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Best and easy Troubleshooting computer tool is Ping.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | We will on headset's Bluetooth option then we will on the Speaker's Bluetooth...and after searching for the save device it will pair with it..
What according to you makes you a good candidate for customer service or technical support job? | Well i have good manners to talk with someone and give to anyone satisfactory for their questions..
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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