Subject: Tech Support Candidate - Geeta Pal
From: Geeta Pal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 16 Sep 2020 04:40:37 -0400

| | Tech Support Test

Name | Geeta Pal
E-mail | [email-masked]
Phone Number | (70) 60854251
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Sec 18 noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Ashtech buildpro india pvt | | |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | FIRSTLY I will open Network & internet setting than click on Network troubleshooter than a dialog box show than troubleshoot
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Open setting nd click on bluetooth option than on bluetooth,  after this show a list of available bluetooth devices and check your bluetooth devices name here than click your bluetooth devices name and connected
What according to you makes you a good candidate for customer service or technical support job? | Yes, I have positive attitude towards customers and willingness to help someone by providing the correct resolution or information.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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