Subject: Tech Support Candidate - Satyajit Baidya
From: Satyajit Baidya <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 16 Sep 2020 04:38:52 -0400

| | Tech Support Test

Name | Satyajit Baidya
E-mail | [email-masked]
Phone Number | (011) 7983394079
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Patel Nagar
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Geppl | Sr IT | Working | 23900
Previous Employer 1 | Vinayak | Tech support | See cv | 18000
Previous Employer 2 | Balaji | Tech support | See cv | 12000

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

I never open ndtv, that is anti national channel
Any way if I trying to open www.zeenews.Com and if I get error, first i check network firewall permission, cross check to anothor pc, or mobile, if same error found then the problem is zeenews server,

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Both bluetooth device turn on and Pair both bluetooth
What according to you makes you a good candidate for customer service or technical support job? | Try me 1 month trial, you will get all ans
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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