Subject: Tech Support Candidate - Anees Ahmad
From: Anees Ahmad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 16 Sep 2020 04:19:48 -0400

| | Tech Support Test

Name | Anees Ahmad
E-mail | [email-masked]
Phone Number | (+91) 7011457654
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | New ashok nagar
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Networking - basic
Hardware - Basic
Hardware - Advanced
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Oz infotech pvt ltd | desktop and Network support | 22 feb 2020 | 20000
Previous Employer 1 | sabakuch india llp | desktop support | 17 dec 2017 | 16000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1st restart my device.
2nd check internet working properly.
3rd check website is working or not .

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1st turn on Bluetooth on mobile
2nd when Bluetooth speakers shows that than pairing them
3rd now ready for use .

What according to you makes you a good candidate for customer service or technical support job? | having good knowledge of technical skills
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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