Subject: Tech Support Candidate - Nikhil Singh Nikhil
From: Nikhil Singh Nikhil <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 16 Sep 2020 04:18:16 -0400

| | Tech Support Test

Name | Nikhil Singh Nikhil
E-mail | [email-masked]
Phone Number | (110043) 9717527416
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Najafgarh
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Networking - basic
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Holyfaith Pvt Ltd | Sr It executive | 5 oct | 21600
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with customers over Email
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

I'll check internet connectivity
Then I checked browser
Then I chk proxy server

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Press bluetooth power button then I open setting in my phone then I click on bluetooth option after open bluetooth option I can see my wireless bluetooth name then I tap on my bluetooth.

What according to you makes you a good candidate for customer service or technical support job? | Sound knowledge of troubleshooting.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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