Subject: Assigned to Group - Fw: LMI 24/7 Help Desk
From: Les Mills International <[email-masked]>
To: [email-masked], [email-masked]
Date: Mon, 14 Sep 2020 09:19:19 +0000

Hi  A new ticket has been assigned to your group "Level 1". Please follow the link below to view the ticket.  Fw: LMI 24/7 Help Desk Hi Pritish,

While I have you, are you able to help answer the question below?

​Thanks

Kind Regards,

Jasmine Bourchier | National Launch Coach

Les Mills Asia Pacific | [email-masked]<mailto:[email-masked]>

PO Box 3998 Manuka ACT 2603 AUSTRALIA

tel +61 2 6215 8120 | fax +612 6282 0563 | www.lesmills.com.au<http://www.lesmills.com.au/>

Q3 QUARTERLY EWORKSHOPS | 4th, 5th, 6th of September | Live-streamed so instructors can upskill from home or the club | www.lesmills.com.au/quarterly-eworkshops<http://www.lesmills.com.au/quarterly-eworkshops>

Grab your comprehensive guide to reopening from our online Re-Set Hub - click here<https://lesmills.com.au/clubs/reset-your-club> to download.

The contents of this email and its attachments are confidential and privileged. Any unauthorised us of the contents or trademarks is expressly prohibited. If you receive this email in error, please contact us, then delete the email and any attachments.BODYATTACK®, BODYBALANCE®, BODYCOMBAT®, BODYJAM®, BODYPUMP®, BODYSTEP®, BORN TO MOVE®, CHAIN®, CLUB COUNT®, CXWORX®,  IMMERSIVE FITNESS®, LES MILLS BARRE™, LES MILLS GRIT®, LES MILLS SPRINT®, LES MILLS TONE™, MBX®, RPM®, SH'BAM®, SMARTBAND®, SMARTBAR®, SMARTSTEP®, THE TRIP® are all registered trademarks of Les Mills Asia Pacific.

________________________________
From: Jasmine Bourchier
Sent: Monday, 14 September 2020 3:43 PM
To: Hylton Drake <[email-masked]>
Cc: Business Partnerships Aus <[email-masked]>
Subject: LMI 24/7 Help Desk

Hi Hylton,

Can you please ask Nate why the 24/7 help desk number (+ 61 (28) 3173611) is no longer operational? I listened the voice message and it instructs the customer to lodge a ticket through the online support desk.

We have been providing this phone number for quite some time now and not sure then this change had come into effect.

We hope the phone line has not been made redundant and it does help in having a contact point that can help provide an answer on the spot.

Thanks

​

Kind Regards,

Jasmine Bourchier | National Launch Coach

Les Mills Asia Pacific | [email-masked]<mailto:[email-masked]>

PO Box 3998 Manuka ACT 2603 AUSTRALIA

tel +61 2 6215 8120 | fax +612 6282 0563 | www.lesmills.com.au<http://www.lesmills.com.au/>

Q3 QUARTERLY EWORKSHOPS | 4th, 5th, 6th of September | Live-streamed so instructors can upskill from home or the club | www.lesmills.com.au/quarterly-eworkshops<http://www.lesmills.com.au/quarterly-eworkshops>

Grab your comprehensive guide to reopening from our online Re-Set Hub - click here<https://lesmills.com.au/clubs/reset-your-club> to download.

The contents of this email and its attachments are confidential and privileged. Any unauthorised us of the contents or trademarks is expressly prohibited. If you receive this email in error, please contact us, then delete the email and any attachments.BODYATTACK®, BODYBALANCE®, BODYCOMBAT®, BODYJAM®, BODYPUMP®, BODYSTEP®, BORN TO MOVE®, CHAIN®, CLUB COUNT®, CXWORX®,  IMMERSIVE FITNESS®, LES MILLS BARRE™, LES MILLS GRIT®, LES MILLS SPRINT®, LES MILLS TONE™, MBX®, RPM®, SH'BAM®, SMARTBAND®, SMARTBAR®, SMARTSTEP®, THE TRIP® are all registered trademarks of Les Mills Asia Pacific.

 https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3932