Subject: Tech Support Candidate - Vinit Puril
From: Vinit Puril <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 12 Sep 2020 12:57:15 -0400

| | Tech Support Test

Name | Vinit Puril
E-mail | [email-masked]
Phone Number | (011) 9953243526
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Delhi Akshardham temple
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Census govt dept | Software Engineer tech support | 31 aug | 24009
Previous Employer 2 | Ienergizer | Jr engineer technical support | 8 apr | 20000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First I'm checking my internet is working proper
Second checked my internet connection main wire or wifi router connection
Then checked other websites also is dis problem was there all sites or the selected one ...
After checked all things then I'm called to toll free number of ndtv office ....

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First on the blutooth speaker then on the blutooth option in my phone search the name of blutooth speaker device in my phone
After appearing the name touch n connect that device with my phone

What according to you makes you a good candidate for customer service or technical support job?

I have a exp of more than 3 year in domestic process
I'm very hard worker and punctual
I have a capability of learning a new things in less time

On a scale of 1 - 5 please rate your fluency in spoken English | 3

| |