Subject: Tech Support Candidate - Kuldeep Yadav
From: Kuldeep Yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 12 Sep 2020 05:38:52 -0400

| | Tech Support Test

Name | Kuldeep Yadav
E-mail | [email-masked]
Phone Number | (0120) 7017484254
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Greater Noida parichowk
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Vivo mobile India pvt ltd | Quality inspector | 11 sept 202 | 18k
Previous Employer 1 | Progility technology pvt ltd delhi | Resident engineer | 20 march 2020 | 16.5k
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Check the network icon or wireless connection.
Check for changes in proxy settings.
Check the network cable if your computer is wired.
Reset the router.
And aslo u prefer reboot the system. Etc

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly open Bluetooth of our speaker and then open in laptop then search when the Bluetooth speaker serch in laptop click to connect.
What according to you makes you a good candidate for customer service or technical support job? | A candidate who have solve the maximum problem.
On a scale of 1 - 5 please rate your fluency in spoken English | 2

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