Subject: Tech Support Candidate - Aakash Tiwari
From: Aakash Tiwari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 12 Sep 2020 04:56:06 -0400

| | Tech Support Test

Name | Aakash Tiwari
E-mail | [email-masked]
Phone Number | (0761) 8770692904
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Jabalpur MP
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities:

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Monitoring and Microsoft Azure

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Assistclick Pvt ltd | Technical support engineer and monitoring | Working | 18k
Previous Employer 1 | ARK inforsolutions pvt ltd | Technical support engineer | 2018 | 15k
Previous Employer 2 | | | |

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Logically, HTTP errors can be a big frustration to website visitors which comes under this.
1.401 means (Unauthorized) you are not allowed to visit the specific website.we can usage fix this error by reviewing the URL of the page.
2. 403 means (Forbidden) this error occurs when a server will not complete a request because a user isn’t allowed to access it. To fix this error user account access updated is required by the website administrator.
3. 404 means (Not Found) 404 error occurs when a user tries to access a webpage that doesn’t (or no longer) exists. It can be fix by reviewing all of these crawl errors in Google Search Console,or having your web developers add in the redirects for you.
4. 500 (Internal Server Error) common Internal Server Error and can be fix when user refreshes their web browser, deletes their cookies, or visits the page at another time, possibly when the server isn’t so overloaded.
5. 504 (Gateway timeout) this error occurs  when one server did not receive a timely response from another server when it was attempting to load the page.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Firstly,  go to settings and then, Navigate to Connected devices, and turn on the Bluetooth toggle switch,
Select Bluetooth to view the options.
Select Pair new device to place the Bluetooth device in pairing mode.

What according to you makes you a good candidate for customer service or technical support job? | Having 2 years of experience as a technical support engineer I've been working with and have collaboratere with onsite clients and I most count and scale up myself in Communication skills and abilities to interacts with user and resolving client issues on the daily basis.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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