Subject: Tech Support Candidate - Kumar Rahul
From: Kumar Rahul <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 12 Sep 2020 04:14:47 -0400

| | Tech Support Test

Name | Kumar Rahul
E-mail | [email-masked]
Phone Number | (+91) 8865949591
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Uttam Nagar, New delhi
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities:

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Networking - basic
Hardware - Basic
Hardware - Advanced
Network printer installation, hardware installation, software installation, etc.

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Aforeserve.com Ltd | Engineer | Na | 18000
Previous Employer 1 | Laptop clinic meerut | Training | 25-jan-2018 | 12000
Previous Employer 2 | Na | Na | Na | Na

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. Aforeserve.com ltd
2. Laptop clinic meerut
3. Na

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Open Bluetooth
Scan device
And connect.

What according to you makes you a good candidate for customer service or technical support job? | I m hard worker & team support.
On a scale of 1 - 5 please rate your fluency in spoken English | 2

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