Subject: Tech Support Candidate - Ajay R Ajay
From: Ajay R Ajay <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 12 Sep 2020 04:10:18 -0400

| | Tech Support Test

Name | Ajay R Ajay
E-mail | [email-masked]
Phone Number | (+91) 8095281999
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Bangalore
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities:

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Société Generale Global Solution Center | System administrator | Na | 48000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Firstly the mentioned site may be blocked due to company restrictions and policies

Secondly we can add the websites to exception list and then try to browse post necessary approvals

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Turn on the Bluetooth speaker and hold the pairing button untill you see a blinking light post that open Bluetooth menu on Mobile phone and select the device with appropriate Bluetooth name and pair it and then you are connected
What according to you makes you a good candidate for customer service or technical support job? | Providing the resolution of the issue within SLA and prompt action and we have to make sure that the environment downtime is very less incase of emergency shutdown
On a scale of 1 - 5 please rate your fluency in spoken English | 5

| |