Subject: Tech Support Candidate - Yogesh Maurya
From: Yogesh Maurya <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 12 Sep 2020 04:09:00 -0400

| | Tech Support Test

Name | Yogesh Maurya
E-mail | [email-masked]
Phone Number | (241001) 8874151893
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Gurgaon
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities:

MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Microland | Sr.Executive Service Desk | | 15000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | No error found its website is too good
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First on the Bluetooth and see the Bluetooth which name connected
What according to you makes you a good candidate for customer service or technical support job? | Firstly I listen properly customer query then I logged the complaints
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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