Subject: Tech Support Candidate - Kashan Ahmed
From: Kashan Ahmed <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 12 Sep 2020 04:08:58 -0400

| | Tech Support Test

Name | Kashan Ahmed
E-mail | [email-masked]
Phone Number | (+91) 7042085687
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Sector 82, Noida
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities:

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | HCL Technologies | Analyst | 18 Sep, 2020 | 18200
Previous Employer 1 | | | |
Previous Employer 2 | | | |

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Ok

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. I can connect it using Jack.

2. I can connect it using bluetooth also.

What according to you makes you a good candidate for customer service or technical support job? | 1. The person who have patience and who want to serve others is a fit for technical support profile.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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