Subject: Warranty's escalations 11th Sep
From: Ashish Dabral <[email-masked]>
To: hnyr <[email-masked]>
Cc: Deeksha <[email-masked]>
Date: Fri, 11 Sep 2020 08:15:11 -0700 (MST)

Hello Heta, 

Here are the details for Warranty's escalations. 

Date 	Zendesk ticket number 	Replacement order number (if available) 	Country 	Missing information 
11-Sep-20 	98289 	SDE000023503 	Germany 	Customer received est ship date for 22 oct. Just wanted to check if this is correct 
11-Sep-20 	88595 	SUS000014457 	USA 	any est ship date? 
11-Sep-20 	94126 	SUS000017971 	USA 	any est ship date? 
11-Sep-20 	88146 	SUS000016807 	USA 	any est ship date? 
11-Sep-20 	87810 	SDE000012372 	Germany 	Customer received only 1 replacement, but 2 were due to be replaced. 
11-Sep-20 	91898 	SDE000016401 	Germany 	Order status- "Invoiced". The customer did not receive replacement. Need tracking 
11-Sep-20 	83708 	SDE000011646 	Germany 	any est ship date? 
11-Sep-20 	91864 	SDE000019138 	Germany 	Order status - Invoiced. Need tracking # 
11-Sep-20 	91189 	SAU000000561 	Australia 	Order status - open. Any est ship date 
11-Sep-20 	90171 	SDE000016098 	Germany 	Order status - open. Any est ship date 
11-Sep-20 	91470 	SNL000001158 	NETHERLANDS 	Tracking # 
11-Sep-20 	92888 	SDE000016972 	GERMANY 	Tracking # 
11-Sep-20 	88955 	SUS000017144 	USA 	Est. Shipping date 

Regards, 
Ashish Dabral