Subject: Note Added - [#3879] Gymnasion Joure: Sound & screen not in sync
From: Les Mills International <[email-masked]>
To: [email-masked]
Date: Fri, 11 Sep 2020 00:13:43 +0000

Hi ,    Charlotte Jansen added a note and wants you to have a look.   Ticket URL:  https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3879    Subject:  Gymnasion Joure: Sound & screen not in sync   Requester: Kirsten Vesters    Note Content:   <div style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif; font-size:13px"><div dir="ltr">We need confirmation of the equipment. Also make sure they're not using the headphone jack to extract the audio.  Audio and video is sent via the Apple adapter &gt; HDMI &gt; EDID. Then audio should be extracted from the EDID to the sound system</div></div>