Subject: Warranty's escalations 10th Sep
From: Ashish Dabral <[email-masked]>
To: hnyr <[email-masked]>
Cc: Deeksha <[email-masked]>
Date: Thu, 10 Sep 2020 08:05:32 -0700 (MST)

Hello Heta, 

Here are the details for Warranty's escalations. 

Date 	Zendesk ticket number 	Replacement order number (if available) 	Country 	Missing information 
10-Sep-20 	97778 	SAU000000714 	Australia 	Order staus-Open, any est ship date 
10-Sep-20 	97061 		Chile 	Checking if the order has been shipped 
10-Sep-20 	96737 	EXP000003937 	Russia 	any est ship date? 
10-Sep-20 	96094 	SUS000017462 	USA 	any est ship date? 
10-Sep-20 	95402 	SUS000017544 	USA 	Est ship date was 09/01/2020. Need tracking # 
10-Sep-20 	98002 		Germany 	Customer did not receive the replacement 
10-Sep-20 	92417 	SUS000017221 	USA 	Order status - Open. Checking est ship date 
10-Sep-20 	95895 	SFR000005443 	FRANCE 	Tracking # 
10-Sep-20 	98205 		AUSTRIA 	Need replacement # and return # if any. The country has been wrongly selected as Australia, but the client is from Austria. 

Regards, 
Ashish Dabral