Subject: Re: Status : return defect material
From: Ashish Dabral <[email-masked]>
To: hnyr <[email-masked]>
Date: Thu, 10 Sep 2020 07:32:33 -0700 (MST)

Hello, 

Here is details for requested tickets. 

Sl No 	Ticket No 	Status 
1 	85065 	Ticket Closed. Need to send return label 
2 	88995 	Not able to create return label.UPS error: Please verify your selection for payer of Duties and Taxes to continue with this shipment. (it is REUNION ISLAND) 
3 	89655 	First return label expired. Sent another return label today (1Z6Y1E789197170838) 
4 	91238 	Est ship date is 27th Oct for replacment. Will send after that 
5 	90804 	Est ship date is 14th Sept for replacement. Will send after that 
6 	85913 	Return label sent on 4th Sep. Customer hasn't use it. (1Z6Y1E789198151731) 
7 	95299 	Return label needs to be generated. Asked Daniele 
8 	95755 	Customer received the replacement. However, they have issue with the replacement product. Return label needs to be generated. 
9 	97832 	Customer did not receive the repalcement. Will send after that 
10 	97530 	Customer received the replacement. However, they have issue with the replacement product. Return label needs to be generated. 
11 	96977 	Return laben sent on 8st Sep. As per customer they will return on tomorrow (11th Sep) 
12 	100030 	Return label needs to be generated. Customer will provide the date 
13 	99808 	Faulty collected (1Z6Y1E789198810920) 
14 	100667 	Return label sent today 
15 	99031 	Return label needs to be generated. Order just created on 8th sep 
16 	100753 	Return label needs to be generated. Order just created on 8th sep 
17 	70506 	Unresponsive customer. Ticket closed in April 

Regards, 
Ashish Dabral 

From: "hnyr" <[email-masked]> 
To: "Ashish Dabral" <[email-masked]> 
Sent: Thursday, September 10, 2020 6:27:24 PM 
Subject: FW: Status : return defect material 

Hi Ashish, 

Could you please check the status of the return labels in France for the entries with a question mark below? 

Thank you! 

From: Rose Marie Gaiao (ROAG) <[email-masked]> 
Sent: 10. september 2020 14:54 
To: Heta Nyrhinen (HNYR) <[email-masked]> 
Subject: Status : return defect material 

Hi Heta, 

Please find : RMA returns defect material always opened for me, could you please have a look and let me know please : 

Many Thanks 

Best Regards 

Rose-Marie 

PICK UP HETA- ON GOING : Waiting defect material 	

82677 	

BUREAUTIQUE ET COMMUNICATIONS 	

Société Les Jardiniers 	

RFR0000860 	

SFR000004543 	

504326 	

1 	

	

PICK UP HETA- ON GOING : Waiting defect material 	

76678 	

LA BOUTIQUE DU NET 	

USERCUBE 	

RFR0000739 	

SFR000004125 	

506044 	

1 	

	

PICK UP HETA- ON GOING : Waiting defect material 	

88864 	

INMAC 	

CAF MANCHE 	

RFR0000927 	

SFR000004943 	

504197 	

1 	

	

PICK UP HETA- ON GOING : Waiting defect material 	

100755 	

INMAC 	

Avery Dennison 	

RFR0001100 	

SFR000005740 	

1000200 	

1 	

	

PICK UP HETA- ON GOING : Waiting defect material 	

90432 	

LYRECO 	

ROUAIX GROUPE 	

RFR0001001 	

SFR000005265 	

504438 	

1 	

	

PICK UP HETA- ON GOING : Waiting defect material 	

90883 	

INDIS 	

FIBRE & COM 	

RFR0000972 	

SFR000005105 	

508342 	

1 	

	

PICK UP HETA- ON GOING : Waiting defect material 	

90883 	

INDIS 	

FIBRE & COM 	

SFR000005730 	

508342 	

1 	

	

PICK UP HETA- ON GOING : Waiting defect material 	

85662 	

Markit 	

Michelin 	

RFR0000979 	

SFR000005139 	

508342 	

1 	

	

PICK UP HETA- ON GOING : Waiting defect material 	

98980 	

CRIF Informatique 	

RFR0001066 	

SFR000005589 	

508317 	

1 	

	

PICK UP HETA- ON GOING : Waiting defect material 	

87351 	

Colas 	

RFR0001059 	

SFR000005557 	

504324 	

1 	

	

PICK UP HETA- ON GOING : Waiting defect material 	

96532 	

INMAC 	

SOFISH SERVICES 	

RFR0001071 	

SFR000005621 	

507086 	

1 	

	

PICK UP HETA- ON GOING : Waiting defect material 	

99773 	

BESCHTLE 	

MERCEDES-BENZ FRANCE 	

RFR0001070 	

SFR000005624 	

1000200 	

1 	

	

PICK UP HETA- ON GOING : Waiting defect material 	

97456 	

ITANCIA 	

EDF 	

RFR0001093 	

SFR000005707 	

507088 	

1 	

	

PICK UP HETA- ON GOING : Waiting defect material 	

96141 	

ONE DIRECT 	

EDS73 	

RFR0001096 	

SFR000005729 	

504438 	

1 	

	

PICK UP HETA- ON GOING : Waiting defect material 	

100852 	

BSO 	

INDDIGO 	

RFR0001098 	

SFR000005734 	

506050 	

1 	

	

PICK UP HETA- ON GOING : Waiting defect material 	

95946 	

ONE DIRECT 	

BIRIMOU FADIGA 	

RFR0001042 	

SFR000005445 	

507022 	

1 	

	

? 		

85065 	

Office Easy 	

VÍCTOR MELENDRO JIMÉNEZ 	

RFR0000884 	

SFR000004693 	

504404 	

1 	

? 		

88995 	

EDOX 	

RUNSOFT 	

RFR0000923 	

SFR000004918 	

500712 	

1 	

507226 

? 		

89655 	

EDOX 	

GHD ENTREPRISES 	

RFR0000940 	

SFR000005006 	

506046 	

1 	

? 		

91238 	

CYRTEL 	

BBSP 	

RFR0000974 	

SFR000005115 	

507086 	

1 	

? 		

90804 	

TECH DATA 	

ACTUELBURO 	

RFR0000976 	

SFR000005118 	

507086 	

1 	

? 		

85913 	

- 	

CNRS 	

RFR0000986 	

SFR000005162 	

506046 	

1 	

? 		

95299 	

BUREAUTIQUE ET COMMUNICATIONS 	

PAILLARD BUREAUTIQUE/SALOMELMAR 	

RFR0001045 	

SFR000005455 	

504478 	

1 	

? 		

95755 		

Carlos Domenech 	

RFR0001050 	

SFR000005514 	

507093 	

1 	

? 		

97832 		

Société Conectia 	

RFR0001064 	

SFR000005571 	

504434 	

3 	

? 		

97530 		

Philippe TETE 	

RFR0001051 	

SFR000005518 	

507022 	

1 	

? 		

96977 		

Chablais Informatique 	

RFR0001053 	

SFR000005527 	

504438 	

1 	

? 		

100030 	

EDOX 	

NYUKOM 	

RFR0001068 	

SFR000005616 	

504312 	

1 	

? 		

99808 	

TECH DATA 	

Informat 57 	

RFR0001075 	

SFR000005641 	

507059 	

1 	

? 		

100667 	

- 	

ACTUELBURO 	

RFR0001092 	

SFR000005701 	

504482 	

1 	

? 		

99031 	

SFR 	

CCAS de Grimaud 	

RFR0001097 	

SFR000005732 	

506046 	

1 	

? 		

100753 	

GAIACOM 	

Nicolas Wenger 	

RFR0001099 	

SFR000005737 	

508319 	

1 	

? 		

70506 	

AMAZONE 	

Actheos - APR ADVISORY 	

RFR0000680 	

SFR000003801 	

507093 	

1