Subject: Ticket re-opened - [#3923] Physique Preventiecentrum Arnhem
From: Les Mills International <[email-masked]>
To: [email-masked]
Date: Thu, 10 Sep 2020 12:35:21 +0000

Hi Pritish Nandi,  Ticket “#3923 – Physique Preventiecentrum Arnhem ” has been reopened, please visit https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3923 to view the ticket.  Ticket comment   
 Hi Olesia, 

  
Please find attached the screenshot.  
 
Kind regards, 
 
Renée Meuwese 
Les Mills 
Club Performance  

  

 

 
  
 Van: Les Mills International <[email-masked]>
 
Verzonden: donderdag 10 september 2020 14:12 
Aan: Renée Meuwese <[email-masked]> 
Onderwerp: Re: Physique Preventiecentrum Arnhem 

 

 

 Hi Renée, 

 
 
 ​ 

 
 
 Thank you for reaching out to support. 

 
 
 ​ 

 
 
 Could you please ask Club to provide us with a screenshot of the error message they see on the iPad. Can they log into the Planner with username:
[email-masked] and the created password. 

 
 
 ​ 

 
 
 Best Regards, 
​Olesia 
Customer Services  
Les Mills Virtual App 
 
Ticket: 
https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3923 

 

 
On Fri, 11 Sep at 12:50 AM
, Renée Meuwese <[email-masked]> wrote:

 

 
 Hi Olesia,

Hope you are well. 
 
I have a question regarding our client Physique Preventiecentrum Arnhem. 
They recently decided to open a second Les Mills Virtual studio (RPM virtual) in their club.
 
They can’t seem to login in to the second device. They receive the message that the username/password doesn’t work. 
 
Can you please help me solve this issue? 
 
Thank you in advance! 

 
 
 Best regards, 

 
Renée Meuwese 
Club Performance 

Elzenweg 37 
5144 MB Waalwijk 
The Netherlands 
Web: www.lesmills.nl 

 

 

 

 
 
 3923:859387

 

 

  

Attachments :
1. 20200910_143137.jpg