Subject: New Reply Received - Application
From: Les Mills International <[email-masked]>
To: [email-masked]
Date: Wed, 09 Sep 2020 08:14:39 +0000

Hi Pritish Nandi,  The customer has responded to the ticket.  Application  Ticket comment <div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
Hi Team,</div>
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While i am signing in it says </div>
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Looks like there are no studios that can be registered to the account rightnow please contact helpdesk.</div>
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Kindly advise</div>
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<tr style="font-size:12px;font-weight:bold"><td align="left" style="vertical-align:top;text-align:left;font-family:Arial,Helvetica Neue,Helvetica,sans-serif">Shahab Uddin</td></tr>
<tr style="font-size:12px"><td align="left" style="vertical-align:top;text-align:left;font-family:Arial,Helvetica Neue,Helvetica,sans-serif">IT Coordinator</td></tr>
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<td align="left" style="vertical-align:top;text-align:left;font-family:Arial,Helvetica Neue,Helvetica,sans-serif;font-weight:bold">T </td>
<td align="left" style="vertical-align:top;text-align:left;font-family:Arial,Helvetica Neue,Helvetica,sans-serif"><a target="_blank" id="LPlnk689713" style="color:#000001;text-decoration:none" rel="noreferrer"><strong style="font-weight:normal">+971 4 556 1800</strong></a></td>
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<tr style="font-size:12px;color:#000001"><td align="left" style="vertical-align:top;text-align:left;font-family:Arial,Helvetica Neue,Helvetica,sans-serif">Dubai Sports City ‑ UAE</td></tr>
<tr style="font-size:12px"><td align="left" style="vertical-align:top;text-align:left;font-family:Arial,Helvetica Neue,Helvetica,sans-serif"><a href="http://www.fitrepublik.com" target="_blank" id="LPlnk689713" style="color:#000001;text-decoration:none" rel="noreferrer"><strong style="font-weight:normal">www.fitrepublik.com</strong></a></td></tr>
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<tr style="font-size:0"><td align="left" style="padding:0 0 15px;vertical-align:top"><a href="http://www.fitrepublik.com" target="_blank" id="LPlnk689713" style="text-decoration:none" rel="noreferrer"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYwNzM0MTg2NTYsImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ.m30hdm4_WMyUGExkK37CmRCQIFKM3saabYcEgWSVX-4" width="180" height="46" title="Dubai Sports City - UAE" alt="Dubai Sports City - UAE" style="min-width:180px;font-size:12px"></a></td></tr>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYwNzM0MTg2NTcsImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ.mDtIEN2uKBJRHqs-dOOtM-r_5BskVQGaJYzsicZztsg" width="88" height="22" alt="" style="min-width:88px;font-size:0">
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<div style="mso-line-height-rule:exactly;-webkit-text-size-adjust:100%"><table cellpadding="0" cellspacing="0" border="0" style="width:100%"><tbody><tr style="font-size:0"><td align="left" style="vertical-align:top"><table cellpadding="0" cellspacing="0" border="0" style="width:100%;font-size:0"><tbody><tr style="font-size:0"><td align="left" style="padding:3px 0 0;vertical-align:top"><table cellpadding="0" cellspacing="0" border="0" style="white-space:normal;color:#C0C0C0;font-size:14.67px;font-family:Calibri,Arial,sans-serif;font-weight:400;font-style:normal;text-align:justify;width:100%"><tbody><tr style="font-size:9.33px"><td style="font-family:Calibri,Arial,sans-serif">This e-mail message may contain confidential or legally privileged information and is intended only for the use of the intended recipient(s). Any unauthorized disclosure, dissemination, distribution, copying or the taking of any action in reliance on the information herein is prohibited. E-mails are not secure and cannot be guaranteed to be error free as they can be intercepted, amended, or contain viruses. Anyone who communicates with us by e-mail is deemed to have accepted these risks. Company Name is not responsible for errors or omissions in this message and denies any responsibility for any damage arising from the use of e-mail. Any opinion and other statement contained in this message and any attachment are solely those of the author and do not necessarily represent those of the company.<span style="font-family:remialcxesans;font-size:1px;color:#FFFFFF;line-height:1px">​</span>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Les Mills International &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, September 8, 2020 12:27 PM<br>
<b>To:</b> Shahab Uddin &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: Application
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<div dir="ltr">Hi Shahab,</div>
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<div dir="ltr">Thank you for sharing with us your Virtual username.</div>
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<div dir="ltr">Please download the App and log in with your username: [email-masked] and  new password (not temporary password). To download the App from App store please select ’Search’ (top right of App Store screen) and search for ‘Les Mills
 Virtual App', please ensure you select 'Virtual'.   You may be asked for your Apple login details to do this.<br>
</div>
<div dir="ltr"><img style="width:auto; display:block; vertical-align:top; margin:5px auto 5px 0px; text-align:left" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYwNzMzMTM5NjQsImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ.OlNJcCccpNZX7qZkVAFFnGdJtxJ0ecilRosEFfq4yxY"></div>
<div dir="ltr">Please refer to the below link for advice on setting up your iPad and APP to maximize downloads:<br>
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<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flesmillsvirtualapp.freshdesk.com%2Fen%2Fsupport%2Fsolutions%2Farticles%2F36000054280-optimizing-big-downloads&amp;data=02%7C01%7C%7C7052c06510cb4eb30fc808d853d0ff2b%7C35e7c57e461b412495f91485aa3d00e1%7C0%7C0%7C637351504393064768&amp;sdata=umTsq5nHPLZB5W2UsNZac36fKAeFhU%2B0EVrxWFMPEdo%3D&amp;reserved=0" rel="noreferrer">https://lesmillsvirtualapp.freshdesk.com/en/support/solutions/articles/36000054280-optimizing-big-downloads</a><br>
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<div dir="ltr">We will close this ticket for now. However, you can always contact us if you need our assistance.<br>
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<div dir="ltr">​</div>
<div dir="ltr">Kind regards,<br>
</div>
<div dir="ltr">Olesia<br>
Customer Services<br>
Les Mills Virtual App<br>
</div>
<div dir="ltr">
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Ticket: <a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flesmillsvirtualapp.freshdesk.com%2Fhelpdesk%2Ftickets%2F3904&amp;data=02%7C01%7C%7C7052c06510cb4eb30fc808d853d0ff2b%7C35e7c57e461b412495f91485aa3d00e1%7C0%7C0%7C637351504393064768&amp;sdata=JkExBZqRKItY2Cv12t7h1wD8O7C%2B455ipApemFPC7jU%3D&amp;reserved=0" rel="noreferrer">
https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3904</a>
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<blockquote class="x_freshdesk_quote">On Tue, 8 Sep at 6:22 PM <span class="x_separator">
, Shahab Uddin &lt;[email-masked]&gt; wrote:
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Hi,</div>
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<div style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
Requested account is <a href="mailto:[email-masked]" target="_blank" rel="noreferrer" style='margin:0px; font-size:14.6667px; font-family:"Calibri Light",sans-serif,serif,EmojiFont; outline:0px; background-color:rgb(255,255,255)'>[email-masked]</a>
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Could you tell me which application i need to download from appstore</div>
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Shahab Uddin</td>
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IT Coordinator</td>
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T </td>
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<a target="_blank" id="LPlnk689713" rel="noreferrer" style="color:#000001; text-decoration:none"><strong style="font-weight:normal">+971 4 556 1800</strong></a>
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Dubai Sports City ‑ UAE</td>
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<a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.fitrepublik.com%2F&amp;data=02%7C01%7C%7C7052c06510cb4eb30fc808d853d0ff2b%7C35e7c57e461b412495f91485aa3d00e1%7C0%7C0%7C637351504393074765&amp;sdata=VninH5Q583BEeQwc7xG3De5d9KCaHTTbncvrBEhJlOU%3D&amp;reserved=0" target="_blank" id="LPlnk689713" rel="noreferrer" style="color:#000001; text-decoration:none"><strong style="font-weight:normal">www.fitrepublik.com</strong></a>
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<td align="left" style="padding:0 0 15px; vertical-align:top"><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.fitrepublik.com%2F&amp;data=02%7C01%7C%7C7052c06510cb4eb30fc808d853d0ff2b%7C35e7c57e461b412495f91485aa3d00e1%7C0%7C0%7C637351504393074765&amp;sdata=VninH5Q583BEeQwc7xG3De5d9KCaHTTbncvrBEhJlOU%3D&amp;reserved=0" target="_blank" id="LPlnk689713" rel="noreferrer" style="text-decoration:none"><img width="180" height="46" title="Dubai Sports City - UAE" alt="Dubai Sports City - UAE" style="min-width:180px; font-size:12px" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYwNzMzMDA5OTksImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ.l7Q9QzWUT7HRxA2pka5HglJqKxTZoIMJ86w-nAi2vuQ"></a></td>
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<img width="88" height="22" alt="" style="min-width:88px; font-size:0" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYwNzMzMDEwMDAsImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ.R5riW_Jc_kUaWR7T19G2wwnCu6WPlQ_h216QPBMLq3Y">
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<td style="font-family:Calibri,Arial,sans-serif">This e-mail message may contain confidential or legally privileged information and is intended only for the use of the intended recipient(s). Any unauthorized disclosure, dissemination, distribution, copying
 or the taking of any action in reliance on the information herein is prohibited. E-mails are not secure and cannot be guaranteed to be error free as they can be intercepted, amended, or contain viruses. Anyone who communicates with us by e-mail is deemed to
 have accepted these risks. Company Name is not responsible for errors or omissions in this message and denies any responsibility for any damage arising from the use of e-mail. Any opinion and other statement contained in this message and any attachment are
 solely those of the author and do not necessarily represent those of the company.<span style="font-family:remialcxesans; font-size:1px; color:#FFFFFF; line-height:1px">​</span>
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<blockquote class="x_freshdesk_quote">
<div>From: Les Mills International &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, September 7, 2020 2:19 PM<br>
<b>To:</b> Shahab Uddin &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: Application </div>
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<div dir="ltr">Hi Shahab,</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">Thank you for contacting us today.</div>
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<br>
</div>
<div dir="ltr">We are the support group for the LES MILLS Virtual App. If you need help with the LES MILLS Virtual app, please share your Virtual username for the club which would be 6 digits followed by @lesmillsvirtual.com ( Example - [email-masked])<br>
<br>
You can check this directly via your virtual Scheduler under Settings&gt;Club Settings or please refer to your Onboarding email.</div>
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<div dir="ltr">Many thanks,<br>
<br>
Olesia<br>
Customer Services<br>
Les Mills Virtual App<br>
<br>
Ticket: <a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flesmillsvirtualapp.freshdesk.com%2Fhelpdesk%2Ftickets%2F3904&amp;data=02%7C01%7C%7C7052c06510cb4eb30fc808d853d0ff2b%7C35e7c57e461b412495f91485aa3d00e1%7C0%7C0%7C637351504393084759&amp;sdata=%2BnXf82e8f%2BbLB754z4MUc0jRea34XeO31YKUE7Cvnj4%3D&amp;reserved=0" rel="noreferrer">
https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3904</a> </div>
<div class="x_x_freshdesk_quote">
<blockquote class="x_x_freshdesk_quote">On Mon, 7 Sep at 10:52 PM <span class="x_x_separator">
, Shahab Uddin &lt;[email-masked]&gt; wrote:
<div style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
Hi Team,</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
<br>
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<div style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
Could you please tell me which application i need to download in our iPad as i can see multiple application.</div>
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Thanks</div>
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Shahab Uddin</td>
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IT Coordinator</td>
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T </td>
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<a target="_blank" id="LPlnk689713" rel="noreferrer" style="color:#000001; text-decoration:none"><strong style="font-weight:normal">+971 4 556 1800</strong></a>
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Dubai Sports City ‑ UAE</td>
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<a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.fitrepublik.com%2F&amp;data=02%7C01%7C%7C7052c06510cb4eb30fc808d853d0ff2b%7C35e7c57e461b412495f91485aa3d00e1%7C0%7C0%7C637351504393084759&amp;sdata=KBb8aEUcspA2kvbzRQQgS2oCjkLzD9LAUtpmNFp111A%3D&amp;reserved=0" target="_blank" id="LPlnk689713" rel="noreferrer" style="color:#000001; text-decoration:none"><strong style="font-weight:normal">www.fitrepublik.com</strong></a>
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<td align="left" style="padding:0 0 15px; vertical-align:top"><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.fitrepublik.com%2F&amp;data=02%7C01%7C%7C7052c06510cb4eb30fc808d853d0ff2b%7C35e7c57e461b412495f91485aa3d00e1%7C0%7C0%7C637351504393094753&amp;sdata=MFimkSt3s7beG47w3P3edANOKBUh14SfztKi7olQRWY%3D&amp;reserved=0" target="_blank" id="LPlnk689713" rel="noreferrer" style="text-decoration:none"><img width="180" height="46" title="Dubai Sports City - UAE" alt="Dubai Sports City - UAE" style="min-width:180px; font-size:12px" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYwNzMyNDYzNTUsImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ.8IIAtBEd5HKmRPpgQ0pgt7jQkvDQ6rwctgkT7VgjhSU"></a></td>
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