Subject: New Reply Received - Virtual Problems
From: Les Mills International <[email-masked]>
To: [email-masked]
Date: Tue, 08 Sep 2020 13:34:16 +0000

Hi Pritish Nandi,  The customer has responded to the ticket.  Virtual Problems  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Yes problems resolved now at Robin Park, deleted some programmes and re downloaded Sprint etc
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Thanks for your help</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Kind regards</span></div>
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<div class="MsoNormal" style="text-autospace:none"><b><span style='font-size:12.0pt;font-family:"Arial",sans-serif'>Darren Bibby</span></b></div>
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<div class="MsoNormal" style="text-autospace:none"><b><span style='font-size:12.0pt;font-family:"Arial",sans-serif'>Inspiring healthy lifestyles</span></b></div>
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<div class="MsoNormal" style="text-autospace:none"><b><span style='font-size:12.0pt;font-family:"Arial",sans-serif'>Assistant Manager</span></b></div>
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<div class="MsoNormal" style="text-autospace:none"><span style='font-size:12.0pt;font-family:"Arial",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>
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<div class="MsoNormal" style="text-autospace:none"><span style='font-size:12.0pt;font-family:"Arial",sans-serif'>01942 828550</span></div>
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<div class="MsoNormal" style="text-autospace:none"><span style='font-size:12.0pt;font-family:"Arial",sans-serif'><a href="www.inspiringhealthylifestyles.org" rel="noreferrer">www.inspiringhealthylifestyles.org</a><u><span style="color:blue">
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<div class="MsoNormal" style="text-autospace:none"><span style='font-size:12.0pt;font-family:"Arial",sans-serif'>Inspiring healthy lifestyles</span></div>
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<div class="MsoNormal" style="text-autospace:none"><span style='font-size:12.0pt;font-family:"Arial",sans-serif'>Robin Park Indoor Sports Centre,</span></div>
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<div class="MsoNormal" style="text-autospace:none"><span style='font-size:12.0pt;font-family:"Arial",sans-serif'>Loire Drive, Wigan, WN5 0UL<b></b></span></div>
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<div>From:<span lang="EN-US"> Just, Paul &lt;[email-masked]&gt;
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<b>Sent:</b> 08 September 2020 09:27<br>
<b>To:</b> Les Mills International &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked]; Bibby, Darren &lt;[email-masked]&gt;; Rigby, Chris &lt;[email-masked]&gt;; [email-masked]<br>
<b>Subject:</b> RE: Virtual Problems</span>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Thank you for the email.</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">The problem has been resolved at Standish, just need to check with Robin Park.</span></div>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Les Mills International &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> 06 September 2020 20:08<br>
<b>To:</b> Just, Paul &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; Bibby, Darren &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Rigby, Chris &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Subject:</b> Re: Virtual Problems</span>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>Hi Paul,</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>By checking our backend data, we see that SPRINT 19, RPM 86 (30 minutes), SPRINT United Mix for ROBIN PARK SPORTS CENTER (Cycling studio) and BODYBALANCE 88 (45 minutes),
 BODYBALANCE 88 Express Flexibility for STANDISH LEISURE CENTER (Studio1) have not re-downloaded yet. Please follow the instructions in the previous email to re-download the above releases.</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>Kind regards,<br>
Olesia<br>
Customer Services<br>
Les Mills Virtual App </span></div>
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Ticket: <a href="https://clicktime.symantec.com/3SEDpcHoieWV9nyGgcegv3D6H2?u=https%3A%2F%2Flesmillsvirtualapp.freshdesk.com%2Fhelpdesk%2Ftickets%2F3893" rel="noreferrer">
https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3893</a></span></div>
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<span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>On Thu, 3 Sep at 5:17 AM
<span class="separator">, Darren Bibby &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span style='font-size:10.0pt;font-family:"Arial",sans-serif'>I am currently out of the office until Thursday 3rd September    , please contact another member of the Management team on 01942 828550. Regards Darren
 Bibby Assistant Manager Robin Park Arena &amp; Sports and Tennis Centre</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>Wigan Leisure &amp; Culture Trust trading as Inspiring healthy lifestyles</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>Registered office: Robin Park Headquarters, The Indoor Sports Centre, Loire Drive, Robin Park, Wigan, WN5 0UL.</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>Registered in England and Wales, Registration Number:- 04624607 Registered Charity Number:- 1105278 A company limited by guarantee.</span></div>
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<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>3893:859387</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>
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</blockquote></div>  https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3893