Subject: New Reply Received - Virtual App Support - Les Mills
From: Les Mills International <[email-masked]>
To: [email-masked]
Date: Tue, 08 Sep 2020 08:18:16 +0000

Hi Pritish Nandi,  The customer has responded to the ticket.  Virtual App Support - Les Mills  Ticket comment <div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
We are still waiting for our IT department to fix the wi-fi link.</div>
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Hopefully, once that is done all will be well.</div>
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Thanks</div>
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Gary</div>
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<div>From: Les Mills International &lt;[email-masked]&gt;<br>
<b>Sent:</b> 08 September 2020 09:02<br>
<b>To:</b> Gary Sharpe &lt;[email-masked]&gt;<br>
<b>Subject:</b> Ticket Resolved - Virtual App Support - Les Mills
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<div>Dear Gary Sharpe,<br>
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Our Support Rep has indicated that your ticket has been Resolved. <br>
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If you believe that the ticket has not been resolved, please reply to this email to automatically reopen the ticket.<br>
If there is no response from you, we will assume that the ticket has been resolved and the ticket will be automatically closed after 48 hours.<br>
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Sincerely,<br>
Les Mills InternationalSupport Team<br>
<a href="https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3884" rel="noreferrer">https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3884</a>
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<div>How would you rate your overall satisfaction for the resolution provided by the agent?
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<a href="https://lesmillsvirtualapp.freshdesk.com/support/custom_surveys/a0c52a6914cd23424023b8397341f1cd/extremely_happy/new" rel="noreferrer" target="_blank" style="margin:0; padding:5px; text-decoration:none; display:block">Awesome</a>
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<a href="https://lesmillsvirtualapp.freshdesk.com/support/custom_surveys/a0c52a6914cd23424023b8397341f1cd/very_happy/new" rel="noreferrer" target="_blank" style="margin:0; padding:5px; text-decoration:none; display:block">Pretty good</a>
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<a href="https://lesmillsvirtualapp.freshdesk.com/support/custom_surveys/a0c52a6914cd23424023b8397341f1cd/neutral/new" rel="noreferrer" target="_blank" style="margin:0; padding:5px; text-decoration:none; display:block">So-so</a>
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<a href="https://lesmillsvirtualapp.freshdesk.com/support/custom_surveys/a0c52a6914cd23424023b8397341f1cd/very_unhappy/new" rel="noreferrer" target="_blank" style="margin:0; padding:5px; text-decoration:none; display:block">Expected more</a>
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<a href="https://lesmillsvirtualapp.freshdesk.com/support/custom_surveys/a0c52a6914cd23424023b8397341f1cd/extremely_unhappy/new" rel="noreferrer" target="_blank" style="margin:0; padding:5px; text-decoration:none; display:block">Terrible</a>
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</blockquote></div>  https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3884