Subject: Re: Transcript of Sunday, September 6th, 2020, 07:35:08 pm. Operator: Kathy. Visitor: Herb Strauss
From: Kaeiara Blythe Delfino <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Cc: "Pritish Nandi (LSM)" <[email-masked]>, Ashish Dabral <[email-masked]>
Date: Mon, 7 Sep 2020 18:40:06 +0800

Yes please do check..You can check my laptop too. I should have take a
picture of the confirmation if i knew It.

On Mon, Sep 7, 2020, 6:02 PM Deeksha Dadu <[email-masked]> wrote:

> There is a way to check it.
>
> @Ashish: can you please guide her? This is very important
>
> From: Kaeiara Blythe Delfino <[email-masked]>
> Date: Monday, 7 September 2020 at 3:20 PM
> To: Deeksha Dadu <[email-masked]>
> Cc: "Pritish Nandi (LSM)" <[email-masked]>, Ashish Dabral <
> [email-masked]>
> Subject: Re: FW: Transcript of Sunday, September 6th, 2020, 07:35:08 pm.
> Operator: Kathy. Visitor: Herb Strauss
>
> If there is any tool to check that i did fill out the escalation form and
> submit it. Pls do check. As i am 101% that i submitted it..
>
> On Mon, Sep 7, 2020, 5:27 PM Deeksha Dadu <[email-masked]>
> wrote:
>
>> Hi Kae,
>>
>> We got this client complaint that you did not submit this lead.
>>
>> Please explain why. You have been warned earlier as well that mistakes
>> like these are not acceptable.
>>
>> Kind regards,
>> Deeksha
>>
>>
>>
>> From: Charles Neville <[email-masked]>
>> Date: Monday, 7 September 2020 at 2:16 AM
>> To: manager <[email-masked]>
>> Subject: Fwd: Transcript of Sunday, September 6th, 2020, 07:35:08 pm.
>> Operator: Kathy. Visitor: Herb Strauss
>>
>> Hi. This hasn’t been submitted as a lead yet. Please can you have someone
>> submit it to:
>>
>>
>> jaywaytravel.com/livechat
>>
>> ---------- Forwarded message ---------
>> From: 'LiveChat' via Sales Forms <[email-masked]>
>> Date: Sun, 6 Sep 2020 at 22:06
>> Subject: Transcript of Sunday, September 6th, 2020, 07:35:08 pm.
>> Operator: Kathy. Visitor: Herb Strauss
>> To: <[email-masked]>
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>> Chat transcript
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>> *Name:* Herb Strauss
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>> *E-mail (optional):*
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>> *ref* https://www.google.com/
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>> Kathy
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>> Sun, 09/06/20 07:35:08 pm UTC
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>> Hello! How may I help you?
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>> Hi there
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>> Herb Strauss
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>> I am looking to travel to Prague, Vienna and Budapest in August
>> 2021-September, 2021. I need to choose from your best hotels, travel from
>> city to city by private car with stops in Cesky Krumlov and Bratislava, I
>> need to add more museum visits in Vienna and eliminate the Riding School
>> and Choir. There are other changes to be made.
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>> Kathy
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>> 07:40:06 pm
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>> Sure. We can arrange a customize tour based on your preference, budgets
>> and requirement
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>> How many members would there be in the travel group? Please specify if
>> there are children traveling with you.
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>> It is my wife and myself. There are no children.
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>> Kathy
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>> 07:45:48 pm
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>> How many days (duration) are you planning this holiday for? Do you also
>> know when you would want to leave?
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>> How many days (duration) are you planning this holiday for?
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>> Herb Strauss
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>> The amount of days will probably be 10-11 days(not set in stone). It will
>> be at the end of August into September of next year. I will need a car to
>> take me to Venice from Vienna or most likely Budapest so not to double back
>> on September 7, 2021 as a cruise starts the next day. It is booked.
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>> Kathy
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>> 07:51:15 pm
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>> What about hotel accommodation? Would you prefer 3/4/5 star?
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>> Herb Strauss
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>> 5 star. I was looking aat the San Souci Wien as a healthy breakfast is a
>> must.. Without you, I would be walking to Hofburg, Leopold and Fine Arts
>> and perhaps staying a night at Schonbrunn in that special suite.
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>> Kathy
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>> 07:54:29 pm
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>> Finally, What kind of activities do you like to do on vacation?
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>> Herb Strauss
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>> Art, Architecture and Shopping. I am happy with the Palace and walk in
>> Prague. I like Buda and Pest and the Parliament. i would like to go to the
>> artist city that begins with "S" near Budapest unless you say it is a dud.
>> I was a teacher. We both like history. My wife loves to find shopping
>> bargains. Does this help?
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>> Kathy
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>> 07:59:12 pm
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>> Sure, I can have an expert vacation planner get in touch with you with
>> some options. May I know your name, email and phone number that we can
>> reach you at?
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>> Herb Strauss
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>> Herb Strauss at 352-201-9793 [email-masked]
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>> Kathy
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>> Thank you for sharing the details. I will forward your query right away.
>> One of our expert vacation planners get in touch with you as soon as
>> possible.
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>> Herb Strauss
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>> 08:01:47 pm
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>> Thank you.
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>> Kathy
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>> 08:02:24 pm
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>> You'r welcome
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>> Herb Strauss
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>> 08:02:29 pm
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>> Are we done for today?
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>> Kathy
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>> 08:02:50 pm
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>> Yes
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>> Is there anything else I can help you with?
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>> Herb Strauss
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>> 08:03:32 pm
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>> I do not think so unless there is something you can share that you think
>> is valuable.
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>> Kathy
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>> 08:03:47 pm
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>> I'll have our expert vacation planners get in touch with you as soon as
>> possible.
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>> Herb Strauss
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>> 08:04:13 pm
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>> Thank you again.
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>> Kathy
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>> 08:04:16 pm
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>> You're welcome
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>> It was nice talking to you. Have a great day, goodbye!
>>
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>> Herb Strauss
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>> 08:04:27 pm
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>> Goodbye
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>> Kathy
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>> 08:04:33 pm
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>> Cheers!
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>> Herb Strauss
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>> 08:04:53 pm
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>> Great word! Where are you?
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