Subject: Re: Transcript of Sunday, September 6th, 2020, 07:35:08 pm. Operator: Kathy. Visitor: Herb Strauss
From: Deeksha Dadu <[email-masked]>
To: "Pritish Nandi (LSM)" <[email-masked]>, "Charles Neville, JayWay Travel" <[email-masked]>
Cc: manager <[email-masked]>
Date: Mon, 7 Sep 2020 09:26:15 +0000

Hi Charles,

This was submitted in the morning. I am sorry about this. We will speak with the agent right away.

Regards,
Deeksha

From: Pritish Nandi <[email-masked]<mailto:[email-masked]>>
Date: Monday, 7 September 2020 at 2:51 PM
To: "Charles Neville, JayWay Travel" <[email-masked]<mailto:[email-masked]>>
Cc: manager <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Re: Transcript of Sunday, September 6th, 2020, 07:35:08 pm. Operator: Kathy. Visitor: Herb Strauss

Hi Charles,

I am sorry to miss you email. Let me check and submit it asap.

Regards
Pritish

________________________________
From: "Charles Neville, JayWay Travel" <[email-masked]<mailto:[email-masked]>>
To: "manager" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, September 7, 2020 2:16:24 AM
Subject: Fwd: Transcript of Sunday, September 6th, 2020, 07:35:08 pm. Operator: Kathy. Visitor: Herb Strauss

Hi. This hasn’t been submitted as a lead yet. Please can you have someone submit it to:

jaywaytravel.com/livechat<http://jaywaytravel.com/livechat>

---------- Forwarded message ---------
From: 'LiveChat' via Sales Forms <[email-masked]<mailto:[email-masked]>>
Date: Sun, 6 Sep 2020 at 22:06
Subject: Transcript of Sunday, September 6th, 2020, 07:35:08 pm. Operator: Kathy. Visitor: Herb Strauss
To: <[email-masked]<mailto:[email-masked]>>

[X]

Chat transcript

Name: Herb Strauss

E-mail (optional):

ref https://www.google.com/

Kathy

Sun, 09/06/20 07:35:08 pm UTC

Hello! How may I help you?

Hi there

Herb Strauss

07:38:50 pm

I am looking to travel to Prague, Vienna and Budapest in August 2021-September, 2021. I need to choose from your best hotels, travel from city to city by private car with stops in Cesky Krumlov and Bratislava, I need to add more museum visits in Vienna and eliminate the Riding School and Choir. There are other changes to be made.

Kathy

07:40:06 pm

Sure. We can arrange a customize tour based on your preference, budgets and requirement

How many members would there be in the travel group? Please specify if there are children traveling with you.

Herb Strauss

07:42:51 pm

It is my wife and myself. There are no children.

Kathy

07:45:48 pm

How many days (duration) are you planning this holiday for? Do you also know when you would want to leave?

How many days (duration) are you planning this holiday for?

Herb Strauss

07:50:52 pm

The amount of days will probably be 10-11 days(not set in stone). It will be at the end of August into September of next year. I will need a car to take me to Venice from Vienna or most likely Budapest so not to double back on September 7, 2021 as a cruise starts the next day. It is booked.

Kathy

07:51:15 pm

What about hotel accommodation? Would you prefer 3/4/5 star?

Herb Strauss

07:53:43 pm

5 star. I was looking aat the San Souci Wien as a healthy breakfast is a must.. Without you, I would be walking to Hofburg, Leopold and Fine Arts and perhaps staying a night at Schonbrunn in that special suite.

Kathy

07:54:29 pm

Finally, What kind of activities do you like to do on vacation?

Herb Strauss

07:58:30 pm

Art, Architecture and Shopping. I am happy with the Palace and walk in Prague. I like Buda and Pest and the Parliament. i would like to go to the artist city that begins with "S" near Budapest unless you say it is a dud. I was a teacher. We both like history. My wife loves to find shopping bargains. Does this help?

Kathy

07:59:12 pm

Sure, I can have an expert vacation planner get in touch with you with some options. May I know your name, email and phone number that we can reach you at?

Herb Strauss

08:00:10 pm

Herb Strauss at 352-201-9793 [email-masked]<mailto:[email-masked]>

Kathy

08:01:22 pm

Thank you for sharing the details. I will forward your query right away. One of our expert vacation planners get in touch with you as soon as possible.

Herb Strauss

08:01:47 pm

Thank you.

Kathy

08:02:24 pm

You'r welcome

Herb Strauss

08:02:29 pm

Are we done for today?

Kathy

08:02:50 pm

Yes

Is there anything else I can help you with?

Herb Strauss

08:03:32 pm

I do not think so unless there is something you can share that you think is valuable.

Kathy

08:03:47 pm

I'll have our expert vacation planners get in touch with you as soon as possible.

Herb Strauss

08:04:13 pm

Thank you again.

Kathy

08:04:16 pm

You're welcome

It was nice talking to you. Have a great day, goodbye!

Herb Strauss

08:04:27 pm

Goodbye

Kathy

08:04:33 pm

Cheers!

Herb Strauss

08:04:53 pm

Great word! Where are you?

Herb Strauss archived the chat

08:06:07 pm

Duration: 30m 59s

Chat started on: https://jaywaytravel.com/trip-ideas/central-europe

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Visitor geolocation: Inverness, Florida, United States / 35.143.167.228

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