Subject: Tech Support Candidate - Shruti Srivastava
From: Shruti Srivastava <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 3 Sep 2020 03:53:10 -0400

| | Tech Support Test

Name | Shruti Srivastava
E-mail | [email-masked]
Phone Number | (+91) 8853124197
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Mayur Vihar Phase-3

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Next Education India | Software sales specialist | 31/10/2020 | 35000
Previous Employer 1 | Edunext Technologies | Technical support team lead | 27/06/2019 | 28000
Previous Employer 2 | Next Education | Technical support engineer | 31/01/2019 |

What according to you is difference between Bluetooth and Wifi? | Bluetooth is a technology connecting to devices for internal data sharing having a range of max 100m. While wifi can connect to multiple devices to an online server having a range of upto 50ft which can be boosted more.
What according to you makes you a good candidate for customer service or technical support job? | Quick troubleshooting the issue is most important for any person to be a good technical support executive. As soon as you can troubleshoot the issue and provide the resolution, the more number of defects can be solved.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

| |