Subject: FW: Return Shipment ID, 1Z939FV89516191994
From: "Heta Nyrhinen (HNYR)" <[email-masked]>
To: ashish <[email-masked]>
Date: Wed, 2 Sep 2020 11:31:20 +0000

FYI, new label for Nuno Duarte was created.

From: EPOS Customer Service United Kingdom <[email-masked]>
Sent: 2. september 2020 13:30
To: Heta Nyrhinen (HNYR) <[email-masked]>
Subject: RE: Return Shipment ID, 1Z939FV89516191994

Hi Heta

The new label has been created.  The tracking number is 1Z939FV89531444101.

Best Regards,
Lorraine Quirie
Customer Service
Tel: 01698 208252

EPOS UK Cadzow Industrial Estate, Hamilton, ML3 7QE
[Signatur-banner_basic_ATC]

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From: Heta Nyrhinen (HNYR) <[email-masked]<mailto:[email-masked]>>
Sent: 02 September 2020 12:05
To: EPOS Customer Service United Kingdom <[email-masked]<mailto:[email-masked]>>
Subject: RE: Return Shipment ID, 1Z939FV89516191994

Hi Lorraine,

Yes if you could please create it. Thank you!

From: EPOS Customer Service United Kingdom <[email-masked]<mailto:[email-masked]>>
Sent: 2. september 2020 11:42
To: Heta Nyrhinen (HNYR) <[email-masked]<mailto:[email-masked]>>
Subject: RE: Return Shipment ID, 1Z939FV89516191994

Hi Heta

If you look at the label below the N is missing in Dublin:

Collect From:
Nuno Duarte
2 Glenbourne Park
Leopardstown Valley
DUBLI
D18 K3C1
IE

Return To:
EPOS UK
OTICON LTD
CADZOW INDUSTRIAL ESTATE
HAMILTON
ML37QE
GB

Do you want me to create the label at this end?

Best Regards,
Lorraine Quirie
Customer Service
Tel: 01698 208252

EPOS UK Cadzow Industrial Estate, Hamilton, ML3 7QE
[Signatur-banner_basic_ATC]

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From: Heta Nyrhinen (HNYR) <[email-masked]<mailto:[email-masked]>>
Sent: 02 September 2020 10:37
To: EPOS Customer Service United Kingdom <[email-masked]<mailto:[email-masked]>>
Subject: RE: Return Shipment ID, 1Z939FV89516191994

Hi again Lorraine,

Country has been selected as Ireland and city is Dublin, however UPS try to keep collecting from Nottingham. Is there something we are missing or is the error on UPS side?

This is the case for both collections.

From: EPOS Customer Service United Kingdom <[email-masked]<mailto:[email-masked]>>
Sent: 2. september 2020 11:10
To: Heta Nyrhinen (HNYR) <[email-masked]<mailto:[email-masked]>>
Subject: FW: Return Shipment ID, 1Z939FV89516191994

Hi Heta

I've just been notified by UPS that the below address label is wrong again.  The city should be DUBLIN - the N is missing below which means the UPS system doesn't recognise the town so it won't print the label off.  This is the 4th label that has been created for this customer.  Another label will have to be created again.

Best Regards,
Lorraine Quirie
Customer Service
Tel: 01698 208252

EPOS UK Cadzow Industrial Estate, Hamilton, ML3 7QE
[Signatur-banner_basic_ATC]

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From: [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>
Sent: 01 September 2020 15:17
To: EPOS Customer Service United Kingdom <[email-masked]<mailto:[email-masked]>>
Subject: Return Shipment ID, 1Z939FV89516191994

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This notice alerts you, the shipper has processed this UPS Returns request. A label has been created and is in transit to the collection location.

Shipment Detail
________________________________

Merchandise Description:

headset

Number of Packages:

1

Weight:

1,0 KGS

Reference Number 1:

RUK0000646

UPS Return Label:
________________________________
Tracking Number:
1Z939FV89516191994<https://eur01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwwwapps.ups.com%2FWebTracking%2FprocessRequest%3FHTMLVersion%3D5.0%26Requester%3DNES%26AgreeToTermsAndConditions%3Dyes%26loc%3Den_IE%26tracknum%3D1Z939FV89516191994%26WT.z_eCTAid%3Dct1_eml_Tracking&data=02%7C01%7Chnyr%40eposaudio.com%7Cfb894cb314b14f9f7a8408d84f3391ce%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637346430202344848&sdata=E2bJxbwS0X6647r4fpAX%2Fu8n8E0XbU8KCm4F2vi25Io%3D&reserved=0>
UPS Service:
Standard
Return Service:
UPS Returns Plus, 3 UPS Pickup Attempts

Collect From:
Nuno Duarte
2 Glenbourne Park
Leopardstown Valley
DUBLI
D18 K3C1
IE

Return To:
EPOS UK
OTICON LTD
CADZOW INDUSTRIAL ESTATE
HAMILTON
ML37QE
GB
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