Subject: Expand the value of the SolarWinds Orion platform with an ITSM integration
From: SolarWinds <[email-masked]>
To: [email-masked]
Date: Mon, 31 Aug 2020 21:58:44 -0500 (CDT)

Discover assets, generate tickets from alerts, and more with SolarWinds Service Desk
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As technology demands continue to increase, employees depend on IT infrastructure more than ever. As the employee-facing branch of IT, the service desk should be fully integrated with IT operations management (ITOM) to ensure fast resolutions to tickets related to IT infrastructure.

 That’s why the SolarWinds Orion® platform is now fully integrated <https://sw1.solarwinds.com/dc/xXwBeusar0b5kKp3iDd1qimPqkORaxqoH94FOJHA0OahOlWX3Hbg28iy5Ix61HUaMy1ygUxoCcxrUAt__NbRWzKswjfp0uNEDsps83M2-ew3Fcrn9K23tDKosFZlds9R-6gBX0v0_h4wMYq5lhLz1gKP8oD0t_5Vqu_N5EO2DZIfJ7r7GONHM9FKTRpji1ghYHyBoBNeqFf8kG03cEfF6w==/n0Vm0Ck02yIU0RF0Nu4lm3E> with SolarWinds® Service Desk, an affordable cloud-based IT service management and asset management solution. Now, Orion asset data can be discovered and mapped to Service Desk, and alerts in the Orion platform can automatically generate incidents in Service Desk, allowing IT departments to:

	- Connect IT management platforms for greater visibility
	- Align ITOM strategy across disciplines
	- Proactively resolve potential downtime or outages
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