Subject: New Reply Received - RE: Les Mills / Beacon: Virtual Set-up
From: Les Mills International <[email-masked]>
To: [email-masked]
Date: Sat, 29 Aug 2020 00:43:12 +0000

Hi Pritish Nandi,  The customer has responded to the ticket.  RE: Les Mills / Beacon: Virtual Set-up  Ticket comment <div class="WordSection1">
<div class="MsoNormal">It looks like the Yoga/Pilates device is unlinked does this mean we now have to re-sync the device for both of these studios?  
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<div class="MsoNormal">Please let us know if we have to do something at this point and what that may be?</div>
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<div class="MsoNormal">Thank you,</div>
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<div class="MsoNormal">Del</div>
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<div class="MsoNormal"><b><span style='font-family:"Calibri",sans-serif;color:#1F497D'>Del Stukel</span></b></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Pure Pilates &amp; Specialized Training Coordinator</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>574-647-2671</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Beacon Health System | Beacon Health &amp; Fitness
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>South Bend / Granger/ Elkhart</span></div>
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<div class="MsoNormal"><u><span style='font-family:"Century Gothic",sans-serif;color:blue'><a href="http://www.beaconhealthandfitness.org/" rel="noreferrer"><span style="color:#0563C1">www.BeaconHealthandFitness.org</span></a></span></u></div>
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<div class="MsoNormal"><span style='font-size:8.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>CONFIDENTIALITY</span></div>
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<div>From:<span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Les Mills International &lt;[email-masked]&gt;
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<b>Sent:</b> Friday, August 28, 2020 5:44 PM<br>
<b>To:</b> Del Stukel &lt;[email-masked]&gt;<br>
<b>Cc:</b> Kevin H Johnson &lt;[email-masked]&gt;; Kevin Andrews &lt;[email-masked]&gt;; Mark Zakowski &lt;[email-masked]&gt;; Tom Sellers &lt;[email-masked]&gt;; [email-masked]; Haley Fogus &lt;[email-masked]&gt;;
 Christina Howland &lt;[email-masked]&gt;; Dan Sumption &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: RE: Les Mills / Beacon: Virtual Set-up</span>
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<span style="font-size:10.0pt;color:black;background:yellow">[</span><b><span style="font-size:10.0pt;color:#C00000;background:yellow">CAUTION:</span></b><span style="font-size:10.0pt;color:black;background:yellow">
 This email originated from outside of Beacon. <b>Do not click links or open attachments</b> unless the sender and content are known as safe.
</span><span style="font-size:10.0pt;color:#1F4E79;background:yellow">NEVER</span><span style="font-size:10.0pt;color:black;background:yellow"> enter your Beacon
</span><span style="font-size:10.0pt;color:#1F4E79;background:yellow">PASSWORD</span><span style="font-size:10.0pt;color:black;background:yellow"> after following an email Web-link.]</span>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>Hi Del,</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>I hope you are doing good. </span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>Just wanted to get an update if you have tried logging into the iPads for Granger and South Bend and if you still see that error message. </span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>Looking forward to your reply soon. </span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>Best Regards,<br>
Pritish<br>
Customer Services<br>
Les Mills Virtual App</span></div>
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Ticket: <a href="https://linkprotect.cudasvc.com/url?a=https%3a%2f%2flesmillsvirtualapp.freshdesk.com%2fhelpdesk%2ftickets%2f3873&amp;c=E,1,PbGh2glJnOcTrsyVjmWkGILgOpjbPZLy2RZNksLfVBZ2__uOkVTiUQCp9iOYfuZ6DrMaOD1gy-rH34_hXAUSl66uoZmvG-_hyazRRi6OvmI5A9zF9bniDtPRPuSh&amp;typo=1" rel="noreferrer">
https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3873</a></span></div>
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<span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>On Fri, 28 Aug at 3:34 PM
<span class="separator">, Del Stukel &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Avenir LT Com 35 Light",serif'>Keeping everyone in the loop.   Hope to get an quick answer to fix the issues.</span></div>
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<span style='font-size:11.0pt;font-family:"Avenir LT Com 35 Light",serif'>Thank you,</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'></span>
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<span style='font-size:11.0pt;font-family:"Avenir LT Com 35 Light",serif'>Del</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'></span>
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<span style='font-size:11.0pt;font-family:"Avenir LT Com 35 Light",serif'>Hi Del,</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'></span>
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<span style='font-size:11.0pt;font-family:"Avenir LT Com 35 Light",serif'>It looks like the Help Desk was responsive to your ticket.  Thank you for using this system as it truly is our technical team to best address these types of issues. 
 I also appreciate you looping in Mackenzie and me so we can be aware of what you are experiencing. 
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<span style='font-size:11.0pt;font-family:"Avenir LT Com 35 Light",serif'>Also, I wanted to circle back to you with an update on the facility links associated on the
<a href="https://linkprotect.cudasvc.com/url?a=https%3a%2f%2flesmills.com&amp;c=E,1,tCi0qJna74sSFPbC6NLr2WVF-nf6uHIZ1Yt_pOmdde9ozdvImooMyHX2tjuElhkb_x3GTCSIGF20kisXsD8UoMnwSpSX2-wtT3jf8gN1X0wrapAP9g,,&amp;typo=1" rel="noreferrer">
lesmills.com</a> site.  I received an update tonight which I just tested and the problem with the links for South Bend and Granger still appear to not be fixed.  I will stay on this until we have it resolved.   Thanks for your patience!</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'></span>
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<b><span style='font-size:10.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Del Stukel</span></b><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'></span>
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<span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Pure Pilates &amp; Specialized Training Coordinator</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'></span>
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<span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>From:</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Del Stukel
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<b>Sent:</b> Thursday, August 27, 2020 8:48 PM<br>
<b>To:</b> Kevin H Johnson &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mackenzie Betts &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Kevin Andrews &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Mark Zakowski &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Tom Sellers &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; [email-masked]' &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Haley Fogus &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Christina Howland &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Dan Sumption &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Kelly Worrall &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: Les Mills / Beacon: Virtual Set-up</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>
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<span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>I have included Les Mills Help desk email to this thread to see if they can help us out.</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'></span>
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<span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Screen shot of Granger Studios Ipad looks like Yoga/Pilates studio status is red not green.</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'></span>
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<span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Screen shot of South Bend Group x studio ipad is orange and not green. 
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<span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Not sure what this means but could you help out the Beacon Team?  
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<span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Thank you,</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'></span>
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<b><span style='font-size:10.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Del Stukel</span></b><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'></span>
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<span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Pure Pilates &amp; Specialized Training Coordinator</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'></span>
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<span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>574-647-2671</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'></span>
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<span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Beacon Health System | Beacon Health &amp; Fitness
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<span style='font-size:8.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>This email message and any attachments thereto, is intended only for use by the addressee(s) named herein and may contain legally privileged and/or confidential
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<b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Kevin H Johnson &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, August 27, 2020 11:23 AM<br>
<b>To:</b> Mackenzie Betts &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Del Stukel &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Kevin Andrews &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Mark Zakowski &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Tom Sellers &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Haley Fogus &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Christina Howland &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Dan Sumption &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: Les Mills / Beacon: Virtual Set-up</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>
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<span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>So Kevin Andrews has finalized the configuration for these iPads, (HUGE props to Kevin, a lot of work went into the MAAS config for these).</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'></span>
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<span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>The issue I have run into is, I have been able to set up the 3 iPads for EGH, 1 for SB and 2 for Granger. I was told by Z today I should have 3 for EGH, 3 for
 Granger and 2 for SB. When I try to set up the second iPad for SB and the third for Granger, I am getting this error;</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'></span>
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<span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>I ran into this when trying to use the credentials for the South Bend location. Using the same iPad, I was able to enter the EGH credentials and set up the iPad.
 I have been able to set up all 3 EGH iPads.</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'></span>
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<span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>It appears to me that we are lacking another account/license for both Granger and South Bend.</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'></span>
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<b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Mackenzie Betts &lt;</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>[email-masked]</span></a></span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>&gt;
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<b>Sent:</b> Tuesday, August 11, 2020 5:00 PM<br>
<b>To:</b> Del Stukel &lt;</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>[email-masked]</span></a></span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>&gt;;
 Kevin Andrews &lt;</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>[email-masked]</span></a></span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>&gt;;
 Kevin H Johnson &lt;</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>[email-masked]</span></a></span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>&gt;;
 Mark Zakowski &lt;</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>[email-masked]</span></a></span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>&gt;;
 Tom Sellers &lt;</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>[email-masked]</span></a></span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>&gt;<br>
<b>Cc:</b> Haley Fogus &lt;</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>[email-masked]</span></a></span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>&gt;;
 Christina Howland &lt;</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>[email-masked]</span></a></span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>&gt;<br>
<b>Subject:</b> RE: Les Mills / Beacon: Virtual Set-up</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>
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 This email originated from outside of Beacon. <b>Do not click links or open attachments</b> unless the sender and content are known as safe.
</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#1F4E79;background:yellow'>NEVER</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:black;background:yellow'> enter your Beacon
</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#1F4E79;background:yellow'>PASSWORD</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:black;background:yellow'> after following an email Web-link.]</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>
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<span style='font-size:10.0pt;font-family:"Avenir LT Com 35 Light",serif'>Hi all,</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'></span>
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<span style='font-size:10.0pt;font-family:"Avenir LT Com 35 Light",serif'>Del pointed out that the Help Desk link I sent over previously wasn’t working. Please try this one instead:
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<span style='font-size:10.0pt;font-family:"Avenir LT Com 35 Light",serif'>Live actively,</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'></span>
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<b><span style='font-size:10.0pt;font-family:"Avenir LT Com 35 Light",serif'>Mackenzie Betts | Customer Experience Specialist | LMUS</span></b><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'></span>
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<span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Avenir LT Com 35 Light",serif'>[email-masked]</span></a></span><span style='font-size:10.0pt;font-family:"Avenir LT Com 35 Light",serif'>
<span style="color:black"> | </span>(312) 858-1715</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'><a href="https://calendly.com/mackenzie-betts/les-mills-partnership-discussion" rel="noreferrer"><span style='font-family:"Avenir LT Com 35 Light",serif'>Schedule a call with me</span></a>
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 here to find resources &amp; information you need to re-open your club</span></a> </span></div>
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 | </span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'><a href="https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fwww.careers.lesmills.com%2f&amp;c=E,1,M0-2s_v6A9ZC7THHbVJjOlJGTVeYwy87wX7NRVnDl-FYIlBC-HoH7bG_vAk7iUJbWT2ppCpzyyX_s4lp4mb33RztgA88C5Mbz7a14Vhqbr-X6INvMw,,&amp;typo=1" rel="noreferrer"><span style='font-family:"Avenir LT Com 35 Light",serif'>Careers</span></a>
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<b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Del Stukel &lt;</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>[email-masked]</span></a></span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>&gt;
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<b>Sent:</b> Tuesday, August 11, 2020 3:53 PM<br>
<b>To:</b> Mackenzie Betts &lt;</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>[email-masked]</span></a></span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>&gt;;
 Kevin Andrews &lt;</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>[email-masked]</span></a></span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>&gt;;
 Kevin H Johnson &lt;</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>[email-masked]</span></a></span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>&gt;;
 Mark Zakowski &lt;</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>[email-masked]</span></a></span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>&gt;;
 Tom Sellers &lt;</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>[email-masked]</span></a></span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>&gt;<br>
<b>Cc:</b> Haley Fogus &lt;</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>[email-masked]</span></a></span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>&gt;;
 Christina Howland &lt;</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>[email-masked]</span></a></span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>&gt;<br>
<b>Subject:</b> RE: Les Mills / Beacon: Virtual Set-up</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>
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<b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>I have included the link to get to the log-in and all username and passwords to log in to each location.</span></b><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'></span>
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<b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Does this mean we have received the Ipads?   If so, do we have a time line when this may go live for us to plan on marketing this new and exciting program?</span></b><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'></span>
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<b><u><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Granger Les Mills Virtual</span></u></b><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'></span>
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<b><u><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Elkhart Les Mills Virtual</span></u></b><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'></span>
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<b><u><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>South Bend Les Mills Virtual</span></u></b><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'></span>
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<span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>574.647.2671</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'></span>
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<span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Beacon Health System | Beacon Health &amp; Fitness
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<span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>South Bend | Mishawaka</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'></span>
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<span style='font-size:8.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>CONFIDENTIALITY</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'></span>
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<span style='font-size:8.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>This email message and any attachments thereto, is intended only for use by the addressee(s) named herein and may contain legally privileged and/or confidential
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<b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Mackenzie Betts [</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>mailto:[email-masked]</span></a></span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>]
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<b>Sent:</b> Tuesday, August 11, 2020 1:14 PM<br>
<b>To:</b> Kevin Andrews &lt;</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>[email-masked]</span></a></span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>&gt;;
 Kevin H Johnson &lt;</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>[email-masked]</span></a></span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>&gt;;
 Mark Zakowski &lt;</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>[email-masked]</span></a></span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>&gt;;
 Tom Sellers &lt;</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>[email-masked]</span></a></span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>&gt;;
 Del Stukel &lt;</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>[email-masked]</span></a></span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>&gt;<br>
<b>Cc:</b> Haley Fogus &lt;</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>[email-masked]</span></a></span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>&gt;;
 Christina Howland &lt;</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>[email-masked]</span></a></span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>&gt;<br>
<b>Subject:</b> RE: Les Mills / Beacon: Virtual Set-up</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>
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 This email originated from outside of Beacon. <b>Do not click links or open attachments</b> unless the sender and content are known as safe.
</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#1F4E79;background:yellow'>NEVER</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:black;background:yellow'> enter your Beacon
</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#1F4E79;background:yellow'>PASSWORD</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:black;background:yellow'> after following an email Web-link.]</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>
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<span style='font-size:10.0pt;font-family:"Avenir LT Com 35 Light",serif'>Hi Beacon team,</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'></span>
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<span style='font-size:10.0pt;font-family:"Avenir LT Com 35 Light",serif'>Thanks for your time today! Here are the resources we discussed:</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'></span>
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</span><span style='font-size:10.0pt;font-family:"Avenir LT Com 35 Light",serif'>Below attached is the Virtual Implementation Guide</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>
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</span><span style='font-size:10.0pt;font-family:"Avenir LT Com 35 Light",serif'>Here is the link to the Virtual Help Desk ticket link:
</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'><a href="https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fwww.lesmills.com%2fclubs-and-facilities%2fresources-support%2fvirtual-support%2f&amp;c=E,1,Fd7-lmgv_skqdYBwcDECjVw0ZLPTbartIMGQ-2vGP28GRnpEfk52SdQimC-Cw77asduDAaNrlZD09hasRhUlS9zUyXKSqCYsPzGBc7HtQWAbSWYnoIxC0ifJWzs,&amp;typo=1" rel="noreferrer"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#0563C1'>https://www.lesmills.com/clubs-and-facilities/resources-support/virtual-support/</span></a>
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</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Avenir LT Com 35 Light",serif;color:#2B579A;background:#E1DFDD'>@Del</span></a></span><span style='font-size:10.0pt;font-family:"Avenir LT Com 35 Light",serif'>,
 could you please provide the username and password combos to the IT Team so that they can login to the Virtual App on the iPads to begin the video download process?</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>
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<span style='font-size:10.0pt;font-family:"Avenir LT Com 35 Light",serif'>Please let me know what questions you have!</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'></span>
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<span style='font-size:10.0pt;font-family:"Avenir LT Com 35 Light",serif'>Live actively,</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'></span>
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<b><span style='font-size:10.0pt;font-family:"Avenir LT Com 35 Light",serif'>Mackenzie Betts | Customer Experience Specialist | LMUS</span></b><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'></span>
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<span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Avenir LT Com 35 Light",serif'>[email-masked]</span></a></span><span style='font-size:10.0pt;font-family:"Avenir LT Com 35 Light",serif'>
</span><span style='font-size:10.0pt;font-family:"Calibri",sans-serif'> </span><span style='font-size:10.0pt;font-family:"Avenir LT Com 35 Light",serif'>| (312) 858-1715</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>
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 here to find resources &amp; information you need to re-open your club</span></a></span></div>
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 Mills Club Portal Resources</span></a></span><span style='font-size:10.0pt;font-family:"Calibri",sans-serif'>    </span><span style='font-size:10.0pt;font-family:"Avenir LT Com 35 Light",serif'>
</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'><a href="https://lesmills.secure.force.com/instructorportal/Login" rel="noreferrer"><span style='font-family:"Avenir LT Com 35 Light",serif'>Les Mills Instructor Portal Resources</span></a></span><span style='font-size:10.0pt;font-family:"Calibri",sans-serif'>    </span><span style='font-size:10.0pt;font-family:"Avenir LT Com 35 Light",serif'>
</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'><a href="https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fsso.lesmills.com%2flogin.aspx%3fspName%3dhttps%253A%252F%252Fbrandcentral.lesmills.com%252Fservlet%252Fsaml%26samlContext%3d5d55446f-5405-4b2c-beb2-6274de5b575d&amp;c=E,1,B3ui1GJwuh8TZOfwYItI21ZKRqusJAlvQiX6Yl2aTgQMtEcicSE12WOhMEuCJB8oh1pRhYy693Fq0b0PceQUx2YYfIdvPFj-J3F_fiCwzg,,&amp;typo=1" rel="noreferrer"><span style='font-family:"Avenir LT Com 35 Light",serif'>Les
 Mills Brand Central Marketing Resources</span></a> </span>
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 | </span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'><a href="https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fwww.careers.lesmills.com%2f&amp;c=E,1,Q-xICtOdNWvqfqnOBljHyKUp0AknvH1Bqx5xCta7tttavTN2eS121QLef9F0MIQgHHropAYk7FisVjPr1--hEtmoIUORiwze7u8U6jBrOZTNav_nej0,&amp;typo=1" rel="noreferrer"><span style='font-family:"Avenir LT Com 35 Light",serif'>Careers</span></a>
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<span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>-----Original Appointment-----<br>
<b>From:</b> Mackenzie Betts <br>
<b>Sent:</b> Monday, August 10, 2020 11:52 AM<br>
<b>To:</b> Mackenzie Betts; Kevin Andrews; Kevin H Johnson; Mark Zakowski; Tom Sellers<br>
<b>Subject:</b> Les Mills / Beacon: Virtual Set-up<br>
<b>When:</b> Tuesday, August 11, 2020 11:30 AM-12:00 PM (UTC-06:00) Central Time (US &amp; Canada).<br>
<b>Where:</b> </span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'><a href="https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fbluejeans.com%2f906599104&amp;c=E,1,O48oUdsIguiLCdbo0_dNM3ZL22DibXXutp1lY6WtGbkOe1rpv5_sbGP_sVKBZC7wk-u98qqQHVulRLe03BqGIZZmvxwIqHoFc1WG35TxCxOwJoObvH9_UafOkw,,&amp;typo=1" rel="noreferrer"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>https://bluejeans.com/906599104</span></a>
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<span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>.......................................</span><span style='font-size:11.0pt;font-family:"Arial",sans-serif'>
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</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>To join the meeting on a computer or mobile phone:
</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'><a href="https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fbluejeans.com%2f906599104%3fsrc%3dcalendarLink&amp;c=E,1,HDoTsny50H2IrPzwipawZvYEEoOwhmF0l3GMZl74RWudsh5kjUdDi9pYQjg9fJlf3XhaPUgjSuythherjNjZMh8eUtuG1h5kKwZnNYe530clsfN6s_zay1UBXw,,&amp;typo=1" rel="noreferrer"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>https://bluejeans.com/906599104?src=calendarLink</span></a></span><span style='font-size:11.0pt;font-family:"Arial",sans-serif'>
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</span><span style='font-size:10.0pt;font-family:"Avenir LT Com 35 Light",serif'>+31.20.808.2256 (Netherlands (Amsterdam))</span><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>
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</span><span style='font-size:10.0pt;font-family:"Avenir LT Com 35 Light",serif'>+64.9.801.1256 (New Zealand (Auckland))</span><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>
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</span><span style='font-size:10.0pt;font-family:"Avenir LT Com 35 Light",serif'>+46.40.66.88256 (Sweden (Malmo))</span><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>
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</span><span style='font-size:10.0pt;font-family:"Avenir LT Com 35 Light",serif'>+1.312.216.0325 (US (Chicago))</span><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>
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</span><span style='font-size:10.0pt;font-family:"Avenir LT Com 35 Light",serif'>+49.89.628.29449 (Germany (Munich, German))</span><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>
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</span><span style='font-size:10.0pt;font-family:"Avenir LT Com 35 Light",serif'>+7.495.970.0354 (Russia (Moscow))</span><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>
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</span><span style='font-size:10.0pt;font-family:"Avenir LT Com 35 Light",serif'>+86.10.8783.3602 (China (Mandarin, Beijing))</span><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>
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</span><span style='font-size:10.0pt;font-family:"Avenir LT Com 35 Light",serif'>+81.3.5050.5032 (Japan (Tokyo))</span><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>
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</span><span style='font-size:10.0pt;font-family:"Avenir LT Com 35 Light",serif'>+55.11.3958.7770 (Brazil (Sao Paulo))</span><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>
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</span><span style='font-size:10.0pt;font-family:"Avenir LT Com 35 Light",serif'>800.035.703.451 (United Arab Emirates (Toll Free))</span><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>
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</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'><a href="https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fwww.bluejeans.com%2fpremium-numbers&amp;c=E,1,ARMG5llXvTbmcB22qpA1pwpwKiaCSG4TLIe-kR_A67TfMeiq9AjZBW_1T_Fjg7_7brBNRMCTUnprQuw_nBtcAMJ3XeIvvLd8sT1UnTi1V0vhjvO6OdABp2hK&amp;typo=1" rel="noreferrer"><span style='font-family:"Avenir LT Com 35 Light",serif'>https://www.bluejeans.com/premium-numbers</span></a></span><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>
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<span style='font-size:10.0pt;font-family:"Avenir LT Com 35 Light",serif'>Meeting ID: 906 599 104</span><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>
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</span><span style='font-size:10.0pt;font-family:"Avenir LT Com 35 Light",serif'>199.48.152.152 or
</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'><a href="https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fbjn.vc&amp;c=E,1,P2Zwww9_SIb4XMR81Xkx0qJLoxaX62ANwf5sB7xGDa1hwtxVmp5rt6OHhswF6O0W8x2J02EmVtbgoqlYKC3NVXiNsp8hm_ZZD3m8yOBb8gnFjfs,&amp;typo=1" rel="noreferrer"><span style='font-family:"Avenir LT Com 35 Light",serif'>bjn.vc</span></a></span><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>
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<span style='font-size:10.0pt;font-family:"Avenir LT Com 35 Light",serif'>Want to test your video connection?</span><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>
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</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'><a href="https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fbluejeans.com%2f111&amp;c=E,1,mxuVAd9ZFGIieLW1n5T-murUUAz6qLlfw7IKhjvLJrx-FKh-SzqCFlz756u9eUQLvSQeEbTM0Wq9xOXbuMYZnK8CwWzeKnFee3mPrShHSgN7bGZSS6E,&amp;typo=1" rel="noreferrer"><span style='font-family:"Avenir LT Com 35 Light",serif'>https://bluejeans.com/111</span></a></span><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>
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<span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Is this your meeting? Do you need your
</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'><a href="https://linkprotect.cudasvc.com/url?a=https%3a%2f%2flesmills.bluejeans.com%2fsettings%2froom-settings&amp;c=E,1,P7NiS6W1EBHDSDyjjnY5r0cp4O92v0g4sJ34xnoUIMjRSde5H7Aq_vDSyREOMkBmC8Z10n5ZvENbSsG7y0pI90-n_9dl9XMKVeXqCuTEdYtSzTXHBX4,&amp;typo=1" rel="noreferrer"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>moderator
 passcode</span></a></span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>?</span><span style='font-size:11.0pt;font-family:"Arial",sans-serif'>
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<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>3873:859387</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif'>
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</blockquote></div>  https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3873