Subject: Note Added - [#3873] RE: Les Mills / Beacon: Virtual Set-up
From: Les Mills International <[email-masked]>
To: [email-masked]
Date: Fri, 28 Aug 2020 02:18:40 +0000

Hi ,    Charlotte Jansen added a note and wants you to have a look.   Ticket URL:  https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3873    Subject:  RE: Les Mills / Beacon: Virtual Set-up   Requester: Del Stukel    Note Content:   <div style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif; font-size:13px">
<div dir="ltr">Hi Pritish, are you 100% sure they deleted the App?  <em dir="ltr"></em>It looks to me like they just needed an additional studio, so running a diagnostics or restoring their network connection might have resolved the red and orange ipads? Either way, please don't remove devices for customers, as this removes the content and gets them into all sort of trouble if they're running a full schedule, they need to do this at a time suitable for them.  </div>
<div dir="ltr">Can you add Salesforce login graphs please, so we can establish if that is an issue and update the case notes.  I'm struggling to understand what's actually gone on here, thanks</div>
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