Subject: Arabic Language Test - HAJO KAMAL
From: HAJO KAMAL <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 26 Aug 2020 10:49:17 -0400

| | Foreign Language Screening Test

Name | HAJO KAMAL    /  (+91) 8179437962    / [email-masked]
Whats your first language | Arabic
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | Sorry dear customer due to mistake we have taken the wrong address, and we will deliver your order within 20 minutes.
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | I have done b. Tech (EEE)  ,I also have experience in translation hence I worked as a translator for two years and I also worked as a sales man in a call center for six months
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | الفرق الاكبر بين خدمة العملاء المميزة و الجيدة هي تكمن في انك تسطيع ارضاء العميل ، اما في خدمة العملاء المميزة هي جعل العميل وفي

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

القدرة علي التواصل
حل المشاكل
مستمع جيد
القدرة علي ادارة الوقت
الصبر

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | سافرت الي حيدر أباد ، و هي مدينة جميلة جدا ، و تعطي الاحساس بأرض الوطن ، بما فيها من ثقافات و مأكولات ، و الكثير من السودانين ،

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