Subject: Assigned to Group - RE: Here’s how to reset your Virtual password
From: Les Mills International <[email-masked]>
To: [email-masked], [email-masked]
Date: Mon, 24 Aug 2020 10:24:00 +0000

Hi  A new ticket has been assigned to your group "Level 1". Please follow the link below to view the ticket.  RE: Here’s how to reset your Virtual password Hi,

I can log into the virtual scheduler but am unable to log in to the Virtual App on my iPad which is used to demo Les Mills Virtual to customers and prospects.

It says “Your device has been unregistered, please contact us”

[email-masked]<mailto:[email-masked]> is my username…

Thank you,

Natalie Gilbert | Customer Experience Manager
Les Mills Middle East | [email-masked]<mailto:[email-masked]>
Tel +971 588 298 759 | www.lesmills.com/ae<http://www.lesmills.com/ae>
<https://www.lesmills.com/united/>

[lm]<https://www.lesmills.com/ae/>[fb]<https://www.facebook.com/LesMillsMiddleEast/>[tw]<https://twitter.com/lesmillsme>[li]<https://www.instagram.com/lesmillsmiddleeast/>[li]<https://www.linkedin.com/company/les-mills-middle-east-india/?viewAsMember=true>[yt]<https://www.youtube.com/user/lesmillsgroupfitness>

From: [email-masked] <[email-masked]>
Sent: Monday, 24 August, 2020 1:18 PM
To: Natalie Gilbert <[email-masked]>
Subject: Here’s how to reset your Virtual password

[https://uk.lesmillsvirtual.com/virtual/assets/graphics/emails/lesmills-password-reset-header.jpg]

Hi,
Forgotten your Virtual password or hit an error? No problem. You can reset your password with a just a few clicks.
To continue the password reset process, follow these simple steps:

  *   1. Click here<https://uk.lesmillsvirtual.com/virtual/reset-password?access_token=ULDA6Tx9OwAAWxgBpSWKPyRDNRV58Bk3sME9RQcuF4A9NyQQpYlAYPZGKEVWl5CE> to go to the reset page (this link is only valid for 15 minutes)
  *   2. Enter and confirm a new password when asked (note: passwords are case-sensitive)
  *   3. Log in to your account with your username [email-masked]<mailto:[email-masked]> and your new password!

Simple as that. If you have any other issues, please contact us at [email-masked]<mailto:[email-masked]>
Thanks!
The Les Mills team

 https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3864