Subject: Re: Warranty Escalations - Today
From: Pritish Nandi <[email-masked]>
To: "Heta Nyrhinen, HNYR" <[email-masked]>
Cc: Ashish Dabral <[email-masked]>
Date: Thu, 20 Aug 2020 22:02:57 -0700 (MST)

Sure will do Heta, 

Just to clear a doubt though - any replacement order which shows open under RMA list means that it has not been shipped or not delivered? 

Regards 
Pritish 

From: "Heta Nyrhinen, HNYR" <[email-masked]> 
To: "Pritish Nandi" <[email-masked]> 
Cc: "Ashish Dabral" <[email-masked]> 
Sent: Thursday, August 20, 2020 8:10:15 PM 
Subject: RE: Warranty Escalations - Today 

Hi Pritish, 

I have updated the tickets. 

We might have to go through the RMA status list again, as I could find all tickets on the list that were marked as “Not Showing in the RMA status list”. Also there is no point of asking for tracking, if it’s in Open order status, because then the order hasn’t shipped yet. 

From: Pritish Nandi <[email-masked]> 
Sent: 20. august 2020 16:18 
To: Heta Nyrhinen (HNYR) <[email-masked]> 
Cc: ashish <[email-masked]> 
Subject: Re: Warranty Escalations - Today 

		

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Sorry, forgot the attachment. 

Regards, 

Pritish 

From: "Pritish Nandi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Heta Nyrhinen, HNYR" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Ashish Dabral" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, August 20, 2020 7:45:38 PM 
Subject: Warranty Escalations - Today 

Hi Heta, 

Attached is the warranty escalations for today. Please ignore the ones for French return forms. 

Regards, 

Pritish Nandi