Subject: Ticket re-opened - [#3857] scheduling
From: Les Mills International <[email-masked]>
To: [email-masked]
Date: Fri, 21 Aug 2020 01:29:53 +0000

Hi Pritish Nandi,  Ticket “#3857 – scheduling” has been reopened, please visit https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3857 to view the ticket.  Ticket comment   
 Thank you all sorted now.   

  

  

 From: Les Mills International <[email-masked]>
 
Sent: Friday, 21 August 2020 12:15 a.m. 
To: Jody Maru <[email-masked]> 
Subject: Re: scheduling

 

 

 
 Hi Jody, 

 
 
 ​ 

 
 
 Thank you for reaching out to support. 

 
 
 ​ 

 
 
 Make sure you schedule your classes for the future, not the past. If you select a date in the past, you will not be able to select Weekly or other options, as only the Once
 (Temporary) option will be available. 

 

 

 
 But if you choose the next week from Monday to Sunday, you have all the frequency options. Please schedule all classes for a future date. 

 

 

 
 ​ 

 
 
 ​I hope above is answering your question. ​We will keep this ticket open for another 48 hours if you have any further questions. 

 

Kind regards, 
Olesia 
Customer Services 
Les Mills Virtual App  
 
Ticket: 
https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3857 

 

 
On Thu, 20 Aug at 10:32 PM
, Les Mills International <[email-masked]> wrote:

 

 
 Hi Jody, 

 
 
 ​ 

 
 
 Thank you for contacting support. 
 
We are investigating your problem, we will get back to you as soon as possible with a solution. 

 
 
 ​ 

 
 
 Kind regards, 
Olesia 
Customer Services 
Les Mills Virtual App  
 
Ticket: 
https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3857  

 

 
On Thu, 20 Aug at 5:41 PM
, Jody Maru <[email-masked]> wrote:

 

 
 Hi

 

 Can you please check studio 5 for Monday – Thursday it says that we can only schedule a temporary class once,  but Friday – Saturday are working fine. 

 
 
 Can you please fix this. 

 

 

 
 Thanks 

 

 

 
 Jody Maru

 

 Manager

 

 Sport Tasman – Motueka

 

 Motueka Recreation Centre

 

 03 528 8228

 

   

 

 

 

 

   

 

 

 

 

   

 

 

 

3857:859387