Subject: RE: New RMA inquiry request - 91448
From: EPOS Global Support <[email-masked]>
To: [email-masked], Ashish <[email-masked]>
Date: Tue, 18 Aug 2020 11:25:12 +0000

Hi Team, Could you please create a new replacement order for this customer and send article number 507295(1). Regards, Pritish On Fri, July 31 at 16:45, SeCom Customer Service FR wrote: Hi, You ca answer : Toutes les informations avaient été spécifiées sur notre bon de livraison et nous constatons que UPS ne vous a pas contacté [image image001.png] Je vais faire envoyer le matériel à notre magasin à GENNEVILLIERS et je vous enverrai le matériel en recommandé + AR. BR Rose From: EPOS Global Support <[email-masked]> Sent: Friday, July 31, 2020 11:53 AM To: EPOS Customer Service FR <[email-masked]> Subject: RE: New RMA inquiry request - 91448 This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe. Hello, The package is returning to the sender. We checked with Customer and replied "Il me semblait pourtant vous avoir communiqué le code de la porte d'accès de mon immeuble. C'est : B625A Vous pouvez aussi communiquer mon numéro de mobile : +33680986812 Laurent Gouailhardou 4 rue de la Providence 75013 Paris Code porte : B625A" Could you please ship it again once it received back? Thank you Ashish Conversation ID: d29a7455-c4fb-11ea-ae0d-827ab4532ce3 993c1b4e-d313-11ea-8286-9337793fb369 7f8600dOn Mon, July 13 at 17:32, SeCom Customer Service FR wrote: Hi Done Br SFR000005196 – No return Rose-Marie From: EPOS Global Support <[email-masked]> Sent: Monday, July 13, 2020 1:27 PM To: EPOS Customer Service FR <[email-masked]> Subject: New RMA inquiry request - 91448 This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe. Remark: Product will not be returned Company Name: Name: GOUAILHARDOU Phone: +33680986812 Email:[email-masked]​ ​ Address line 1: 4 rue de la Providence Address line 2: code at the front door of the building: B625A Postal Code: 75013 City: Paris Country: Fra Products and quantities Article nr. (Quantity): 507292(1) Process: gaming_warranty_snow Stock location: gaming_warranty_main Is This a Warranty: 1 Conversation ID: d29a7455-c4fb-11ea-ae0d-827ab4532ce3 d29a7455-c4fb-11ea-ae0d-827ab4532ce3 7f8600d

Conversation ID: d29a7455-c4fb-11ea-ae0d-827ab4532ce3 7b175449-e145-11ea-b085-48f13622b6bb 7f8600d