Subject: Warranty escalations 13th August
From: Ashish Dabral <[email-masked]>
To: hnyr <[email-masked]>
Cc: Deeksha <[email-masked]>
Date: Thu, 13 Aug 2020 08:11:09 -0700 (MST)

Hello Heta, 

Here are the details for Warranty's escalations. 

Date 	Zendesk ticket number 	Replacement order number (if available) 	Country 	Missing information 
12-Aug-20 	92888 	SDE000016972 	Germany 	If the order has been shipped 
12-Aug-20 	80865 	SNL000000994 	Germany 	If the order has been shipped 
12-Aug-20 	93200 	SFR000005353 	Fracnce 	If the order has been shipped. Order status "Invoiced". However, customer did not receive 
12-Aug-20 	91873 	SDE000017163 	Germany 	If the order has been shipped 
13-Aug-20 	91123 	SAU000000616 	Australia 	Customer received the repalcement and asking for return label 
13-Aug-20 	92484 	SUS000015548 	USA 	If the order has been shipped 
13-Aug-20 	92414 	SDE000015545 	Germany 	If the order has been shipped 
13-Aug-20 	87605 	SAU000000551 	Australia 	Order status = "Invoiced" but the customer did not receive the replacement. Need tracking 
13-Aug-20 	84127 	SAU000000493 	Australia 	any est ship date? 
13-Aug-20 	82047 	SDE000011121 	Germany 	If the order has been shipped 
13-Aug-20 	94184 	SDE000017408 	Germany 	If the order has been shipped 

Regards, 
Ashish Dabral