Subject: Note Added - [#3835] Fw: The Trip; fitlife Weilheim
From: Les Mills International <[email-masked]>
To: [email-masked]
Date: Wed, 12 Aug 2020 03:14:57 +0000

Hi ,    Charlotte Jansen added a note and wants you to have a look.   Ticket URL:  https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3835    Subject:  Fw: The Trip; fitlife Weilheim   Requester: Tanja Guretzki    Note Content:   <div style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif; font-size:13px">
<div dir="ltr">Hi Olesia,</div>
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<div dir="ltr">They are saying that the most recent release of the TRIP isn't there, only up to release 20.  Firstly, check what releases should be downloaded, this is within the 'what are my available audio and subtitle options per release' article, under playing classes<br><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYwNzEzMzQ0NjIsImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ.ti0hJ0020EFuktzTULI3NJxSuCmJ7eb5Cb7P8E5fECQ" style="width: 394px; display: block; vertical-align: top; margin: 5px auto 5px 0px; text-align: left" data-id="36071334462">
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<div dir="ltr">The latest release of the TRIP on Virtual is release 20.  The next round of content is due out next week, so the latest release will download then.  Can you let them know please and close the ticket.</div>
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<span dir="ltr" style="color: rgb(24, 50, 71); font-family: Calibri, sans-serif; font-size: 14.6667px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none">Please address the response to: [email-masked]</span>
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<div dir="ltr">Thanks</div>
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<div dir="ltr">Charlotte</div>
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