Subject: Ticket re-opened - [#3831] Virtual App Support - Les Mills
From: Les Mills International <[email-masked]>
To: [email-masked]
Date: Tue, 11 Aug 2020 08:19:05 +0000

Hi Pritish Nandi,  Ticket “#3831 – Virtual App Support – Les Mills” has been reopened, please visit https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3831 to view the ticket.  Ticket comment   Good morning, The best I could find was on the admin section on the virtual machine.  
 Club – Bannatyne Hastings 
 Player ID – 3860  
 Email – [email-masked]  
 Thank you,  

   
 On Mon, 10 Aug 2020 at 18:27, Les Mills International <[email-masked]> wrote:  

	  
 Hi Lewis, 
 ​  
 Thank you for reaching out to us today. 
   
 Please share with us your Club name and Virtual username for the club which would be 6 digits followed by <a href="http://lesmillsvirtual.com" target="_blank" rel="noreferrer">lesmillsvirtual.com</a> ( Example - <a href="mailto:123456lesmillsvirtual.com" target=“_blank” rel="noreferrer">[email-masked])  You may check it directly via your Virtual Scheduler under ‘Settings’ > ‘Club Preferences’.  You can also find your username in the Virtual App. Please follow the steps below. 1.Unlock the padlock to the top right of the App 2.Navigate to SETTINGS 3. The username is to the left under ‘Account’ 
   
 We are looking forward to hearing from you.  
 ​  
 Kind regards, Olesia Customer Services Les Mills Virtual App  Ticket: https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3831 

On
Tue, 11 Aug at  5:46 AM
,  Lewis Kemp <[email-masked]>  wrote:
 
 Submitted data 
 
The following data was submitted.

Field name
                    Submitted data

Email address
                             [email-masked] 

your name
                             Lewis Kemp 

country
                                 United Kingdom 

zipPostal
                                 TN388EZ 

Text box
                             Adding Virtual spin to catalogue 

Question
                             I need content download support 

Customer
                             Yes 

Username

Phone
                             01424855110 

Comments

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Last_Name

 

 

 
    
    —    

 
 Lewis Kemp  Fitness Manager 
							Bannatyne Health Club & Spa Hastings 

                         

 

 

                                      

  

 

                         

                         Tel: 01424 576 010 DDI: 01424 855 110 Email: [email-masked] Website: www.bannatyne.co.uk 

						 

                                 
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