Subject: New Reply Received - Virtual App Support - Les Mills
From: Les Mills International <[email-masked]>
To: [email-masked]
Date: Tue, 11 Aug 2020 08:19:05 +0000

Hi Pritish Nandi,  The customer has responded to the ticket.  Virtual App Support - Les Mills  Ticket comment <div dir="ltr">Good morning,<div>The best I could find was on the admin section on the virtual machine. </div>
<div>Club - Bannatyne Hastings</div>
<div>Player ID - 3860 </div>
<div>Email - <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a> </div>
<div>Thank you, </div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 10 Aug 2020 at 18:27, Les Mills International &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:13px'>
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<div dir="ltr">Hi Lewis,</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">Thank you for reaching out to us today.</div>
<div><br></div>
<div dir="ltr">Please share with us your Club name and Virtual username for the club which would be 6 digits followed by @<a href="http://lesmillsvirtual.com" target="_blank" rel="noreferrer">lesmillsvirtual.com</a> ( Example - <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>)<br><br>You may check it directly via your Virtual Scheduler under 'Settings' &gt; 'Club Preferences'.<br><br>You can also find your username in the Virtual App. Please follow the steps below.<br>1.Unlock the padlock to the top right of the App<br>2.Navigate to SETTINGS<br>3. The username is to the left under 'Account'</div>
<div dir="ltr"><br></div>
<div dir="ltr">We are looking forward to hearing from you.<br>
</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">Kind regards,<br>Olesia<br>Customer Services<br>Les Mills Virtual App<br><br>Ticket: <a href="https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3831" rel="noreferrer" target="_blank">https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3831</a>
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            <blockquote>
              On
              Tue, 11 Aug at  5:46 AM
              <span>,  Lewis Kemp &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;  wrote:
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<h2>Submitted data</h2>
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        The following data was submitted.
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<th>Field name</th>
                    <th>Submitted data</th>
</tr>
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<th>Email address</th>
                            <td dir="ltr"><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a></td>
</tr>
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<th>your name</th>
                            <td dir="ltr">Lewis Kemp</td>
</tr>
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<th>country</th>
                                <td>United Kingdom</td>
</tr>
                            <tr>
<th>zipPostal</th>
                                <td>TN388EZ</td>
</tr>
                        <tr>
<th>Text box</th>
                            <td>Adding Virtual spin to catalogue</td>
</tr>
                        <tr>
<th>Question</th>
                            <td>I need content download support</td>
</tr>
                        <tr>
<th>Customer</th>
                            <td>Yes</td>
</tr>
                        <tr>
<th>Username</th>
                            <td><br></td>
</tr>
                        <tr>
<th>Phone</th>
                            <td dir="ltr">01424855110</td>
</tr>
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<th>Comments</th>
                            <td><br></td>
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<th>utm_source</th>
                            <td><br></td>
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<th>utm_campaign</th>
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<th>utm_medium</th>
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<th>utm_code</th>
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<th>Last_Name</th>
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<img src="https://u6876362.ct.sendgrid.net/wf/open?upn=r3XecG9Oeir8G6iSrKDq5JRPkH0CFsrEeuRlqoo76keFr743w5lz-2FzxUzmsWhHIY72-2FzyIjt-2BMRNj-2F-2BQ5-2B0g292KrXdSlcfrS-2Bo3BwLrvSZGSa7BeV1o8XFr0u9lN2cex-2F4ySB2wPwfFSH4ssMcf3IuV1su66LTj4dSHY-2FXzk1hMpVjkdNrhU52CKU1DOg-2Fz84W2lItasbGo-2BVqIYr2G-2F84Qo-2BYt7e6YsXeDM-2FbAx1pJZuhwOmx-2BF7KMi254bbks" alt="" style="height: 1px; width: 1px; border-width: 0px; margin: 0px; padding: 0px" width="1" height="1">
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<br><div><br></div>-- <br><div dir="ltr" class="gmail_signature">
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                        <td style='font-family:"Swis721 Cn BT",Helvetica,Arial;font-size:16px;line-height:18px'>
							<span style="font-weight:bold">Lewis Kemp</span> <br>Fitness Manager<br>
							<span style="font-weight:bold">Bannatyne Health Club &amp; Spa</span> Hastings
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                            <a href="http://nwt.bannatyne.co.uk/homepage-health-email-redirect.php" target="_blank" rel="noreferrer"><img src="https://www.bannatyne.co.uk/email-signatures/logo-healthclub.gif" alt="Bannatyne" width="226"></a>
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                                    <td><a href="http://nwt.bannatyne.co.uk/instagram-health-email-redirect.php" target="_blank" rel="noreferrer"><img src="https://www.bannatyne.co.uk/uploaded/insta2.png" alt="Instagram" style="margin-right: 6px"></a></td>
									
                                    <td><a href="http://nwt.bannatyne.co.uk/facebook-health-email-redirect.php" target="_blank" rel="noreferrer"><img src="https://www.bannatyne.co.uk/uploaded/fb2.png" alt="Facebook" style="margin-right: 6px"></a></td>
									
                                    <td><a href="http://nwt.bannatyne.co.uk/twitter-health-email-redirect.php" target="_blank" rel="noreferrer"><img src="https://www.bannatyne.co.uk/uploaded/twitter2.png" alt="Twitter" style="margin-right: 6px"></a></td>
									
									<td><a href="https://www.snapchat/add/bannatynegroup" target="_blank" rel="noreferrer"><img src="https://www.bannatyne.co.uk/uploaded/snapchat2.png" alt="Snapchat" style="margin-right: 6px"></a></td>
									
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                        <td style='font-family:"Swis721 Cn BT",Arial,Helvetica,sans-serif;font-size:13px;line-height:15px'>Tel: <a style="color:black" target="_blank" rel="noreferrer">01424 576 010</a><br>DDI: 01424 855 110<br>Email: <a href="mailto:{mainEmail}" style="color:black" target="_blank" rel="noreferrer">[email-masked]</a><br>Website: <a href="http://nwt.bannatyne.co.uk/homepage-email-redirect.php" style="color:black" target="_blank" rel="noreferrer">www.bannatyne.co.uk</a>
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                                            <div style="font-family:Arial,Helvetica,sans-serif;font-size:9px;line-height:11px">The Bannatyne Group Limited, Registered in England No. 09618868<br> Power House, Haughton Road, Darlington, County Durham DL1 1ST.<br><a href="https://www.bannatyne.co.uk/email-disclaimer" style="color:black" target="_blank" rel="noreferrer">Disclaimer</a> and <a href="https://www.bannatyne.co.uk/cookies-and-privacy" target="_blank" rel="noreferrer"><font color="#000000">Privacy Policy</font></a>
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</blockquote></div>  https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3831