Subject: New Reply Received - Fw: ERL Beverley - Virtual Scheduler
From: Les Mills International <[email-masked]>
To: [email-masked]
Date: Mon, 10 Aug 2020 12:59:49 +0000

Hi Pritish Nandi,  The customer has responded to the ticket.  Fw: ERL Beverley - Virtual Scheduler  Ticket comment <font>Thanks Olesia,</font>
<br>
<br><font>Now resolved : )</font>
<br>
<br>
<br>
<br><font><b>Darren Gladstone</b></font><font><b><br>
</b></font><font><b>Senior Assistant Facility Manager<br>
Tel</b>:   (01482) 395235<b><br>
Web:</b>  </font><a href="www.eastriding.gov.uk" rel="noreferrer"><font color="blue"><u>www.eastriding.gov.uk</u></font></a><font><u><br>
</u><b>Twitter:</b>   </font><a href="www.twitter.com/East_Riding" rel="noreferrer"><font color="blue"><u>www.twitter.com/East_Riding</u></font></a><font><u><br>
</u><b>Facebook:</b>   </font><a href="www.facebook.com/eastridingcouncil" rel="noreferrer"><font color="blue"><u>www.facebook.com/eastridingcouncil</u></font></a>
<div>
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</div>
<div>
<font><b><i>Please note:</i></b><i> You may receive
emails from me outside normal working hours. I do not expect you to either
read or respond to these outside of your working hours unless you choose
to do so. Work life balance is important!</i></font>
</div>
<div>
<br>
<br>
<br><font color="#5f5f5f"></font>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From:      
 <font>"Les Mills International"
&lt;[email-masked]&gt;</font>
<br><font color="#5f5f5f">To:      
 </font><font>[email-masked]</font>
<br><font color="#5f5f5f">Cc:      
 </font><font>[email-masked],
[email-masked]</font>
<br><font color="#5f5f5f">Date:      
 </font><font>10/08/2020 13:27</font>
<br><font color="#5f5f5f">Subject:    
   </font><font>Re: Fw: ERL
Beverley - Virtual Scheduler</font>
<br>
</div>
<hr>
<br>
<br>
<br><font>Hi Darren,</font>
<br><font>​</font>
<br><font>Thank you for your response.</font>
<br>
<br><font>For our part, we tried to reset your password,
could you please check your email, including the junk mail section, for
a password reset email. If you cannot find it, we can try to change the
registered email address for your account.</font>
<br><font>​</font>
<br><font>Please let us know how it goes.</font>
<br><font><br>
Kind regards,<br>
Olesia<br>
Customer Services<br>
Les Mills Virtual App<br>
<br>
Ticket: </font><a href="https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3824" rel="noreferrer"><font color="blue"><u>https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3824</u></font></a>
<br><font>On Mon, 10 Aug at 9:21 PM , Darren Gladstone
&lt;[email-masked]&gt; wrote: Hi Olesia. <br>
<br>
I have attempted the Reset Password process but not recieved an email to
the address stated: <br>
<br>
[email-masked] <br>
<br>
Please advise. <br>
<br>
<br>
<b><br>
Darren Gladstone<br>
Senior Assistant Facility Manager<br>
Tel</b>:   (01482) 395235<b><br>
Web:</b>  </font><a href="www.eastriding.gov.uk" rel="noreferrer"><font color="blue"><u>www.eastriding.gov.uk</u></font></a><font><b><br>
Twitter:</b>   </font><a href="www.twitter.com/East_Riding" rel="noreferrer"><font color="blue"><u>www.twitter.com/East_Riding</u></font></a><font><b><br>
Facebook:</b>   </font><a href="www.facebook.com/eastridingcouncil" rel="noreferrer"><font color="blue"><u>www.facebook.com/eastridingcouncil</u></font></a><font>
</font>
<br><a href="https://www.nhs.uk/ask-for-a-coronavirus-test" rel="noreferrer"></a>
<br>
<br>
<br><font><b><i>Please note:</i></b><i> You may receive
emails from me outside normal working hours. I do not expect you to either
read or respond to these outside of your working hours unless you choose
to do so. Work life balance is important!</i> </font>
<br><font><br>
<br>
</font>
<br><font>From:        "Les
Mills International" &lt;[email-masked]&gt;
</font><font color="#5f5f5f"><br>
To:        </font><font>[email-masked]
</font><font color="#5f5f5f"><br>
Cc:        </font><font>[email-masked],
[email-masked] </font><font color="#5f5f5f"><br>
Date:        </font><font>07/08/2020
16:32 </font><font color="#5f5f5f"><br>
Subject:        </font><font>Re:
Fw: ERL Beverley - Virtual Scheduler </font>
<br>
<hr>
<font><br>
<br>
<br>
Hi Darren, <br>
​ <br>
Thank you for contacting us today. <br>
​ <br>
You cannot change your username: [email-masked] for Les Mills
Virtual as it is unique for each Customer. <br>
​ <br>
To change your password please follow the steps below: <br>
<br>
Please </font><a href="https://uk.lesmillsvirtual.com/virtual/login" rel="noreferrer"><font color="blue"><u>click
here</u></font></a><font> to access the Virtual
Scheduler login page and click 'Reset Password', as below. <br>
<br>
<br>
<br>
<br>
You will then be taken to the page below to enter your username: [email-masked]
for your account. <br>
Click 'confirm' <br>
An email will be sent to your registered email address: [email-masked]
with instructions on how to reset your password. <br>
<br>
<br>
<br>
<b><br>
IMPORTANT: once your new Scheduler password has been created please update
the password on your Virtual iPads to maintain synchronization with
the Scheduler timetable.</b> <br>
<br>
Please let us know how it goes. We’ll keep this ticket open for another
48 hours if you have any further questions. <br>
<br>
Best regards,<br>
Olesia<br>
Customer Services<br>
Les Mills Virtual App<br>
<br>
Ticket: </font><a href="https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3824" rel="noreferrer"><font color="blue"><u>https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3824</u></font></a><font>
<br>
On Sat, 8 Aug at 3:54 AM , Darren Gladstone &lt;[email-masked]&gt;
wrote: Hey, <br>
<br>
I've been directed to you because I am unable to change the password on
the account within our LM Virtual Scheduler application. <br>
<br>
I've logged in and tried to find an option within the settings but there
is nothing there that I can see. <br>
<br>
I also cannot change it using the forgotten password link given the email
address (stated below) is not known to us. <b><br>
<br>
[email-masked]</b> <b><br>
<br>
Site: ERL Beverley (part of ERYC)</b> <br>
<br>
Please advise. <br>
<br>
<br>
<b><br>
<br>
Darren Gladstone<br>
Senior Assistant Facility Manager<br>
Tel</b>:   (01482) 395235<b><br>
Web:</b>  </font><a href="www.eastriding.gov.uk" rel="noreferrer"><font color="blue"><u>www.eastriding.gov.uk</u></font></a><font><b><br>
Twitter:</b>   </font><a href="www.twitter.com/East_Riding" rel="noreferrer"><font color="blue"><u>www.twitter.com/East_Riding</u></font></a><font><b><br>
Facebook:</b>   </font><a href="www.facebook.com/eastridingcouncil" rel="noreferrer"><font color="blue"><u>www.facebook.com/eastridingcouncil</u></font></a><font>
</font><font color="blue"><u><br>
</u></font><a href="https://www.nhs.uk/ask-for-a-coronavirus-test" rel="noreferrer"></a><font><br>
<br>
<b><i><br>
Please note:</i></b><i> You may receive emails from me outside normal working
hours. I do not expect you to either read or respond to these outside of
your working hours unless you choose to do so. Work life balance is important!</i>
</font><font color="#800080"><br>
----- Forwarded by Darren Gladstone/CS/ERC on 07/08/2020 15:50 -----</font><font>
</font><font color="#5f5f5f"><br>
<br>
From:        </font><font>"Tracy
Roberts" &lt;[email-masked]&gt; </font><font color="#5f5f5f"><br>
To:        </font><font>"Darren
Gladstone" &lt;[email-masked]&gt; </font><font color="#5f5f5f"><br>
Date:        </font><font>07/08/2020
15:48 </font><font color="#5f5f5f"><br>
Subject:        </font><font>Fwd:
ERL Beverley - Virtual Scheduler <br>
</font>
<hr>
<font><br>
<br>
<br>
Hey buddy! <br>
<br>
See below! <br>
<br>
I’ll hit you up on messenger for more details on your move as I’m sure
you will be a huge loss! </font>
<table width="100%" style="border-collapse:collapse">
<tbody>
<tr>
<td width="100%" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px">
<table width="605" style="border-collapse:collapse">
<tbody>
<tr>
<td width="603" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px">
<font> 
</font>
</td>
</tr>
<tr>
<td width="603" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px">
<table width="238" style="border-collapse:collapse">
<tbody>
<tr>
<td width="236" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px">
<table width="237" style="border-collapse:collapse">
<tbody>
<tr>
<td width="235" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px">
<table width="236" style="border-collapse:collapse">
<tbody>
<tr>
<td width="67" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px">
<font>Tracy
Roberts</font><font color="white">​</font><font> </font>
</td>
<td width="165" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px">
<table width="166" style="border-collapse:collapse">
<tbody>
<tr>
<td width="12" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px">
<font color="#808080"> |
</font>
</td>
<td width="150" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px"><font color="#808080">National
Group Fitness Specialist</font></td>
</tr>
</tbody>
</table>
<br>
</td>
</tr>
</tbody>
</table>
<br>
</td>
</tr>
<tr>
<td width="235" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px">
<table width="227" style="border-collapse:collapse">
<tbody>
<tr>
<td width="34" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px">
<font color="#808080">Les
Mills UK</font><font> </font>
</td>
<td width="12" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px">
<font color="#808080"> |
</font>
</td>
<td width="175" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px"><a href="mailto:[email-masked]" target="_blank" rel="noreferrer"><font color="#808080"><u>[email-masked]</u></font></a></td>
</tr>
</tbody>
</table>
<br>
</td>
</tr>
<tr>
<td width="235" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px">
<table width="211" style="border-collapse:collapse">
<tbody>
<tr>
<td width="64" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px">
<font color="#808080">tel
+44 7741 850148</font><font> </font>
</td>
<td width="12" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px">
<font color="#808080"> |
</font>
</td>
<td width="129" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px"><a href="www.lesmills.com/uk" rel="noreferrer"><font color="#808080"><u>www.lesmills.com/uk</u></font></a></td>
</tr>
</tbody>
</table>
<br>
</td>
</tr>
</tbody>
</table>
<br>
</td>
</tr>
</tbody>
</table>
<br>
</td>
</tr>
<tr>
<td width="603" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px">
<table width="603" style="border-collapse:collapse">
<tbody>
<tr>
<td width="601" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px"><a href="http://www.lesmills.com/united" target="_blank" rel="noreferrer"></a></td>
</tr>
</tbody>
</table>
<br>
</td>
</tr>
<tr>
<td width="603" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px">
<table width="295" style="border-collapse:collapse">
<tbody>
<tr>
<td width="293" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px">
<table width="293" style="border-collapse:collapse">
<tbody>
<tr>
<td width="156" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px">
<a href="http://www.lesmills.com/" target="_blank" rel="noreferrer"></a>
</td>
<td width="25" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px">
<a href="https://www.facebook.com/LesMillsUK" target="_blank" rel="noreferrer"></a>
</td>
<td width="25" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px">
<a href="https://www.instagram.com/lesmillsuk" target="_blank" rel="noreferrer"></a>
</td>
<td width="25" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px">
<a href="https://www.linkedin.com/company/les-mills-uk-lmuk-" target="_blank" rel="noreferrer"></a>
</td>
<td width="25" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px">
<a href="https://www.youtube.com/user/lesmillsgroupfitness" target="_blank" rel="noreferrer"></a>
</td>
<td width="25" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px"><a href="https://twitter.com/lesmills" target="_blank" rel="noreferrer"></a></td>
</tr>
</tbody>
</table>
<br>
</td>
</tr>
</tbody>
</table>
<br>
</td>
</tr>
</tbody>
</table>
<br>
</td>
</tr>
</tbody>
</table>
<br><font><br>
<br>
Begin forwarded message:<b><br>
<br>
From:</b> Robyn Simmonds &lt;[email-masked]&gt;<b><br>
Date:</b> August 7, 2020 at 15:38:56 GMT+1<b><br>
To:</b> Tracy Roberts &lt;[email-masked]&gt;<b><br>
Subject:</b> <b>FW:  ERL Beverley - Virtual Scheduler</b><br>
<br>
<br>
Hi Tracy <br>
  <br>
As the user has already changed the generic password, we cannot change
this. <br>
  <br>
They will need to log in to TRP and change it themselves, if not they can
contact the virtual help desk on - </font><a href="mailto:[email-masked]" rel="noreferrer"><font color="blue"><u>[email-masked]</u></font></a><font>
who will be able to assist them further. <br>
  <br>
<br>
  </font>
<table width="100%" style="border-collapse:collapse">
<tbody>
<tr>
<td width="100%" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px">
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<td width="598" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px">
<font> 
</font>
</td>
</tr>
<tr>
<td width="598" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px">
<br>
<table width="251" style="border-collapse:collapse">
<tbody>
<tr>
<td width="249" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px">
<table width="249" style="border-collapse:collapse">
<tbody>
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<td width="247" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px">
<table width="242" style="border-collapse:collapse">
<tbody>
<tr>
<td width="80" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px">
<font>Robyn
Simmonds</font><font color="white">​</font><font> </font>
</td>
<td width="158" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px">
<br>
<table width="160" style="border-collapse:collapse">
<tbody>
<tr>
<td width="12" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px">
<font color="#808080"> |
</font>
</td>
<td width="144" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px"><font color="#808080">Customer
Support – Operations</font></td>
</tr>
</tbody>
</table>
<br>
</td>
</tr>
</tbody>
</table>
<br>
</td>
</tr>
<tr>
<td width="247" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px">
<br>
<table width="247" style="border-collapse:collapse">
<tbody>
<tr>
<td width="34" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px">
<font color="#808080">Les
Mills UK</font><font> </font>
</td>
<td width="12" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px">
<font color="#808080"> |
</font>
</td>
<td width="195" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px"><a href="mailto:[email-masked]" target="_blank" rel="noreferrer"><font color="#808080"><u>[email-masked]</u></font></a></td>
</tr>
</tbody>
</table>
<br>
</td>
</tr>
<tr>
<td width="247" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px">
<br>
<table width="131" style="border-collapse:collapse">
<tbody>
<tr>
<td width="129" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px"><a href="www.lesmills.com/uk" rel="noreferrer"><font color="#808080"><u>www.lesmills.com/uk</u></font></a></td>
</tr>
</tbody>
</table>
<br>
</td>
</tr>
</tbody>
</table>
<br>
</td>
</tr>
</tbody>
</table>
<br>
</td>
</tr>
<tr>
<td width="598" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px">
<br>
<table width="600" style="border-collapse:collapse">
<tbody>
<tr>
<td width="598" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px"><a href="http://www.lesmills.com/united" target="_blank" rel="noreferrer"></a></td>
</tr>
</tbody>
</table>
<br>
</td>
</tr>
<tr>
<td width="598" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px">
<br>
<table width="275" style="border-collapse:collapse">
<tbody>
<tr>
<td width="273" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px">
<table width="275" style="border-collapse:collapse">
<tbody>
<tr>
<td width="98" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px">
<a href="http://www.lesmills.com/" target="_blank" rel="noreferrer"></a>
</td>
<td width="33" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px">
<a href="https://www.facebook.com/LesMillsUK" target="_blank" rel="noreferrer"></a>
</td>
<td width="33" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px">
<a href="https://www.instagram.com/lesmillsuk" target="_blank" rel="noreferrer"></a>
</td>
<td width="33" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px">
<a href="https://www.linkedin.com/company/les-mills-uk-lmuk-" target="_blank" rel="noreferrer"></a>
</td>
<td width="33" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px">
<a href="https://www.youtube.com/user/lesmillsgroupfitness" target="_blank" rel="noreferrer"></a>
</td>
<td width="33" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px"><a href="https://twitter.com/lesmills" target="_blank" rel="noreferrer"></a></td>
</tr>
</tbody>
</table>
<br>
</td>
</tr>
</tbody>
</table>
<br>
</td>
</tr>
</tbody>
</table>
<br>
</td>
</tr>
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</table>
<br><font><br>
<br>
  <b><br>
From:</b> Tracy Roberts &lt;[email-masked]&gt; <b><br>
Sent:</b> 07 August 2020 15:27<b><br>
To:</b> Robyn Simmonds &lt;[email-masked]&gt;<b><br>
Subject:</b> FW: ERL Beverley - Virtual Scheduler <br>
  <br>
Hey! <br>
  <br>
Can we advise here please ? <br>
  </font>
<table width="100%" style="border-collapse:collapse">
<tbody>
<tr>
<td width="100%" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px">
<table width="600" style="border-collapse:collapse">
<tbody>
<tr>
<td width="598" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px">
<font> 
</font>
</td>
</tr>
<tr>
<td width="598" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px">
<br>
<table width="238" style="border-collapse:collapse">
<tbody>
<tr>
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<table width="237" style="border-collapse:collapse">
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<tr>
<td width="235" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px">
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<tbody>
<tr>
<td width="67" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px">
<font>Tracy
Roberts</font><font color="white">​</font><font> </font>
</td>
<td width="165" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px">
<br>
<table width="166" style="border-collapse:collapse">
<tbody>
<tr>
<td width="12" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px">
<font color="#808080"> |
</font>
</td>
<td width="150" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px"><font color="#808080">National
Group Fitness Specialist</font></td>
</tr>
</tbody>
</table>
<br>
</td>
</tr>
</tbody>
</table>
<br>
</td>
</tr>
<tr>
<td width="235" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px">
<br>
<table width="227" style="border-collapse:collapse">
<tbody>
<tr>
<td width="34" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px">
<font color="#808080">Les
Mills UK</font><font> </font>
</td>
<td width="12" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px">
<font color="#808080"> |
</font>
</td>
<td width="175" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px"><a href="mailto:[email-masked]" target="_blank" rel="noreferrer"><font color="#808080"><u>[email-masked]</u></font></a></td>
</tr>
</tbody>
</table>
<br>
</td>
</tr>
<tr>
<td width="235" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px">
<br>
<table width="210" style="border-collapse:collapse">
<tbody>
<tr>
<td width="63" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px">
<font color="#808080">tel
+44 7741 850148</font><font> </font>
</td>
<td width="12" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px">
<font color="#808080"> |
</font>
</td>
<td width="129" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px"><a href="http://www.lesmills.com/uk" rel="noreferrer"><font color="blue"><u>www.lesmills.com/uk</u></font></a></td>
</tr>
</tbody>
</table>
<br>
</td>
</tr>
</tbody>
</table>
<br>
</td>
</tr>
</tbody>
</table>
<br>
</td>
</tr>
<tr>
<td width="598" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px">
<br>
<table width="600" style="border-collapse:collapse">
<tbody>
<tr>
<td width="598" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px"><a href="http://www.lesmills.com/united" target="_blank" rel="noreferrer"></a></td>
</tr>
</tbody>
</table>
<br>
</td>
</tr>
<tr>
<td width="598" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px">
<br>
<table width="275" style="border-collapse:collapse">
<tbody>
<tr>
<td width="273" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px">
<table width="275" style="border-collapse:collapse">
<tbody>
<tr>
<td width="98" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px">
<a href="http://www.lesmills.com/" target="_blank" rel="noreferrer"></a>
</td>
<td width="33" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px">
<a href="https://www.facebook.com/LesMillsUK" target="_blank" rel="noreferrer"></a>
</td>
<td width="33" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px">
<a href="https://www.instagram.com/lesmillsuk" target="_blank" rel="noreferrer"></a>
</td>
<td width="33" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px">
<a href="https://www.linkedin.com/company/les-mills-uk-lmuk-" target="_blank" rel="noreferrer"></a>
</td>
<td width="33" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px">
<a href="https://www.youtube.com/user/lesmillsgroupfitness" target="_blank" rel="noreferrer"></a>
</td>
<td width="33" style="border-style:none none none none;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px"><a href="https://twitter.com/lesmills" target="_blank" rel="noreferrer"></a></td>
</tr>
</tbody>
</table>
<br>
</td>
</tr>
</tbody>
</table>
<br>
</td>
</tr>
</tbody>
</table>
<br>
</td>
</tr>
</tbody>
</table>
<br><font><br>
<br>
  <b><br>
From:</b> Darren Gladstone &lt;</font><a href="mailto:[email-masked]" rel="noreferrer"><font color="blue"><u>[email-masked]</u></font></a><font>&gt;
<b><br>
Sent:</b> 07 August 2020 15:19<b><br>
To:</b> Tracy Roberts &lt;</font><a href="mailto:[email-masked]" rel="noreferrer"><font color="blue"><u>[email-masked]</u></font></a><font>&gt;<b><br>
Cc:</b> Leanne Mills &lt;</font><a href="mailto:[email-masked]" rel="noreferrer"><font color="blue"><u>[email-masked]</u></font></a><font>&gt;<b><br>
Subject:</b> ERL Beverley - Virtual Scheduler <br>
  <br>
Hi Tracy, <br>
<br>
Hope you're well. <br>
<br>
I am due to leave my post on 28/08. <br>
<br>
Who do I contact to change the account details on the LM Virtual Scheduler
please. <br>
<br>
Currently it is a personal password against the following email address:
</font><font color="blue"><u><br>
<br>
</u></font><a href="mailto:[email-masked]" rel="noreferrer"><font color="blue"><b><u>[email-masked]</u></b></font></a><font>
<br>
<br>
The email address is OK but I want to change the password please and I
can't seem to do it within the app. <br>
<br>
Please advise. <br>
<br>
<b><br>
<br>
<br>
Darren Gladstone<br>
Senior Assistant Facility Manager<br>
Tel</b>:   (01482) 395235<b><br>
Web:</b>  </font><a href="www.eastriding.gov.uk" rel="noreferrer"><font color="blue"><u>www.eastriding.gov.uk</u></font></a><font><b><br>
Twitter:</b>   </font><a href="www.twitter.com/East_Riding" rel="noreferrer"><font color="blue"><u>www.twitter.com/East_Riding</u></font></a><font><b><br>
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</font><font color="blue"><u><br>
</u></font><a href="https://www.nhs.uk/ask-for-a-coronavirus-test" rel="noreferrer"></a><font><br>
<br>
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3824:859387</font><font> <br>
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its attachments. We cannot accept any responsibility or liability for loss
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It is recommend that you run an antivirus program on any material you download.
This message has been sent over the internet and unless encrypted email
should not be treated as a secure means of communication. Please bear this
in mind when deciding what information to include in any email messages
you send the Council. The Council does not accept service of legal documents
by email. The Council reserves the right to monitor record and retain incoming
and outgoing emails for security reasons and for monitoring compliance
with our policy on staff use. As a public body, the Council may be required
to disclose the contents of emails under data protection laws and the Freedom
of Information Act 2000. We will withhold information where there is a
good reason to do so. For information about what we do with personal data
see our privacy notices on </font><a href="http://www.eastriding.gov.uk/privacyhub" rel="noreferrer"><font color="blue"><u>www.eastriding.gov.uk/privacyhub</u></font></a><font>.
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All East Riding of Yorkshire Council emails and attachments (other than information provided pursuant to the Freedom of Information Act 2000 or the Environmental Information Regulations 2004) are private and intended solely for the use of the individual or entity to whom they are addressed. Unauthorised use is not permitted. If this email was not intended for you, you may not copy, use or share the information in any way. Please email [email-masked] to advise us that you have received this email in error.

The Council makes every effort to virus check this email and its attachments. We cannot accept any responsibility or liability for loss or damage which may happen from opening this email or any attachment(s). It is recommend that you run an antivirus program on any material you download.

This message has been sent over the internet and unless encrypted email should not be treated as a secure means of communication. Please bear this in mind when deciding what information to include in any email messages you send the Council. The Council does not accept service of legal documents by email. 

The Council reserves the right to monitor record and retain incoming and outgoing emails for security reasons and for monitoring compliance with our policy on staff use. As a public body, the Council may be required to disclose the contents of emails under data protection laws and the Freedom of Information Act 2000. We will withhold information where there is a good reason to do so. For information about what we do with personal data see our privacy notices on <a href="http://www.eastriding.gov.uk/privacyhub" rel="noreferrer">www.eastriding.gov.uk/privacyhub</a>.
    </blockquote></div>  https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3824