Subject: Note Added - [#3822] Unlinked Device
From: Les Mills International <[email-masked]>
To: [email-masked]
Date: Thu, 06 Aug 2020 22:43:53 +0000

Hi ,    Charlotte Jansen added a note and wants you to have a look.   Ticket URL:  https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3822    Subject:  Unlinked Device   Requester: Liliana Trevizo    Note Content:   <div style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif; font-size:13px"><div dir="ltr">Here's what I can see for one of the ipads connected to the account.  They were definitely having issues with network connectivity, perhaps they were seeing the red padlock?  It sounds like they've switched this ipad for another one, so it's great we helped them with this, but their issues won't be resolved unless the network connection is stabilised.  Please keep this in mind in case they come back to us with more issues, thanks.<br><br><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzYwNzEwMDk2NTgsImRvbWFpbiI6Imxlc21pbGxzdmlydHVhbGFwcC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6ODU5Mzg3fQ.yEWvjA-LSzQjgr67fiar7Qxuv0vKGmFMswhUdhmmIEo" style="width: auto; display: block; vertical-align: top; margin: 5px auto 5px 0px; text-align: left" data-id="36071009658">
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