Subject: Note Added - [#3822] Unlinked Device
From: Les Mills International <[email-masked]>
To: [email-masked]
Date: Thu, 06 Aug 2020 22:16:28 +0000

Hi ,    Charlotte Jansen added a note and wants you to have a look.   Ticket URL:  https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/3822    Subject:  Unlinked Device   Requester: Liliana Trevizo    Note Content:   <div style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif; font-size:13px">
<div dir="ltr">Thanks Olesia,  I'm a bit unsure if they needed to remove the device as I'm not sure they deleted to App, running a diagnostics might have resolved it for them, as it sounds like a sync issue initially. Salesforce login data might have helped, so please add this graph in the future, thanks.  </div>
<div dir="ltr">Just so you know, recommending that someone remove a device from the Scheduler should be a last resort, as it deletes the content as well as all the Automation and App settings and puts the app out of use for a few hours.</div>
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