Subject: We're here for you.
From: "Sreelesh from Freshworks" <[email-masked]>
To: [email-masked]
Date: Wed, 05 Aug 2020 23:15:10 +0000 (UTC)

It's been a tough year that began with devastating bushfires. As we began our recovery, we were forced into this pandemic-induced “new norm”. It's been a tough year that began with devastating bushfires. As we began our recovery, we were forced into this pandemic-induced “new norm”. Now, many of us in Victoria need to re-adjust to restrictions and lockdown again. While you rethink your lives and strategies during the pandemic, we want you to know that we're here to support you and your team. We ourselves too, at Freshworks, are embracing and re-calibrating for the ups and downs of business. This may likely be the case until a vaccine is discovered and made available globally. The flexibility to be agile in such times, where teams move in and out of remote working is critical. We wanted to share our top learnings over the past months that have helped us and other teams like yours who we work with: You can scale with less and enhance team productivity while reducing costs using Chatbots & AI. Here is a good example of a team that’s been able to move quickly with their COVID-19 response, thus benefiting the community greatly. Digitally support employees and customers with omnichannel support and mobile apps. Many times we underestimate how consumers would appreciate businesses who are able to open up everyday communication channels like Whatsapp for support & service. Tools, software and processes should be and can be as agile as your strategy. Do speak to your leaders, partners, vendors and customers, everybody is in it together and ready to help. Warm Regards, Sreelesh Pillai General Manager, ANZ [email-masked] Message sent by Freshworks Inc at Level 28, 161 Castlereagh St, Sydney, NSW 2000, Australia. Don't want to receive emails from us ? Manage your email preferences here Powered by Freshworks